Shannon Sperduto-Lauer
Folsom
Summary
Dedicated administrative professional with over ten years of experience in office management and financial reconciliation. Skilled in maintaining inventory, processing invoices, and fostering effective communication with clients and vendors to enhance operational efficiency.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Golden Sales, Inc.
Swarthmore
07.2021 - 02.2025
- Maintained inventory of office supplies, placing orders to ensure uninterrupted workflow.
- Communicated with clients and vendors to enhance operational efficiency.
- Answered phone calls and emails, providing necessary information for effective correspondence.
- Entered data into spreadsheets using Microsoft Excel to enhance data accuracy.
- Organized filing systems for physical and electronic documents, ensuring confidentiality.
- Composed various written correspondence for management staff.
- Greeted visitors professionally, responding to inquiries and directing them appropriately.
- Processed invoices for payment, ensuring timely and accurate financial transactions.
Administrative Assistant
Jnm Performance
Claymont
04.2018 - 05.2021
- Streamlined accounting processes through accurate entry of payable invoices, enhancing financial workflow.
- Procured job-specific parts and materials, boosting operational effectiveness.
- Enhanced efficiency through the development and implementation of phase billing and daily work orders.
- Maintained financial accuracy by promptly posting payments.
- Processed payroll internally, ensuring timely compensation for all employees.
- Communicated customer restoration updates with photos via email or letters for transparency.
- Gathered essential information to complete bids and estimates.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents to ensure record accuracy and confidentiality.
Office Secretary
Georgeo's Water Ice, Inc
Marcus Hook
09.2008 - 03.2018
- Managed daily office operations for busy water ice company, enhancing workflow and supporting team efficiency.
- Organized and maintained filing systems for customer and vendor records to enhance accessibility.
- Assisted in inventory management of production supplies to meet operational needs.
- Handled customer inquiries and resolved issues promptly, contributing to improved customer satisfaction.
- Performed basic bookkeeping tasks, including accounts payable and receivable, ensuring accurate financial records.
- Updated contact lists regularly with accurate information on customers and clients.
- Facilitated team efficiency by managing various administrative responsibilities.
- Greeted visitors professionally, offering assistance and maintaining a welcoming atmosphere.
Auditor
Covan World Wide Moving
Enterprise
10.2008 - 08.2012
- Audited payment records for compliance with company.
- Verified payment accuracy by comparing invoices against contractual agreements.
- Conducted investigations into disputed invoices to assess claim validity.
- Reviewed financial records to identify inconsistencies and ensure billing accuracy.
- Investigated billing issues to enhance cash flow and reduce liabilities.
- Resolved client account discrepancies by identifying and addressing issues promptly.
- standards and regulations.
Education
Associate of Science - Business Administration-Accounting
St.Petersburg Junior College
Clearwater, FL12-1997
Skills
- Accounts payable
- Financial reconciliation
- Account reconciliation
- Data entry
- Document organization
- Office administration
- Administrative support
- Administrative operations
- Microsoft Excel
- Phone call answering
- Strong interpersonal skills
Timeline
Administrative Assistant
Golden Sales, Inc.
07.2021 - 02.2025
Administrative Assistant
Jnm Performance
04.2018 - 05.2021
Auditor
Covan World Wide Moving
10.2008 - 08.2012
Office Secretary
Georgeo's Water Ice, Inc
09.2008 - 03.2018
Associate of Science - Business Administration-Accounting
St.Petersburg Junior College