ShaQuay Mitchell
Pittsburgh
Summary
Dedicated Patient Care Technician Senior with extensive experience at UPMC Passavant Hospital, adept in vital signs monitoring and providing clinical support. Excelled in enhancing patient satisfaction and training peers, showcasing strong bedside manner and CPR proficiency. Achieved significant improvements in care delivery by leveraging medical records maintenance skills.
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 4 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician Senior
UPMC Passavant Hospital
10.2024 - Current
- Assisted patients with daily activities to ensure comfort and well-being.
- Monitored vital signs, providing critical information for patient care.
- Improved patient satisfaction by quickly addressing needs and concerns.
- Supported nursing staff to enhance overall patient care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Patient Care Technician
Robert Wood Johnson Barnabas Health
03.2021 - 09.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Dietary Supervisor
AristaCare
08.2018 - 03.2021
- Optimized resource allocation through careful planning of labor schedules based on staff availability and workload demands during peak times.
- Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
- Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
- Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
Cashier/Floor Assistant
Shoprite Of Linden
02.2013 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Certification - Patient Care Tech
Lincoln Technical Institute
Iselin, NJ10-2020
High School Diploma -
John E Dwyer
Elizabeth, NJ06-2013
Skills
- Patient care
- Vital signs monitoring
- Bedside manner
- CPR certification
- Sanitation standards
- Customer service
- Work ethic and integrity
- Patience and empathy
Certification
- CPCT lincoln tech 10/2020
Timeline
Patient Care Technician Senior
UPMC Passavant Hospital
10.2024 - Current
Patient Care Technician
Robert Wood Johnson Barnabas Health
03.2021 - 09.2024
Dietary Supervisor
AristaCare
08.2018 - 03.2021
Cashier/Floor Assistant
Shoprite Of Linden
02.2013 - 07.2017
Certification - Patient Care Tech
Lincoln Technical Institute
High School Diploma -
John E Dwyer
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