Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaquna Campbell

Philadelphia

Summary

After working in customer service for 5 plus years, it has allowed me to expand my listening skills with

others, flexibility, compassion, and time management. Certified detailed oriented phlebotomist skilled in the

proper handling of venipuncture, special collection procedures and capillary puncture. Passionate in

maintaining the highest standards of safety and patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Receptionist

Elite Dental
05.2022 - 06.2025
  • Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
  • Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
  • Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
  • Managed inventory of office supplies, placing orders as necessary to maintain optimal stock levels while minimizing costs.

Home Health Patient Care Provider

McManus Assistive Care Inc
05.2022 - 08.2022
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Education

High School Diploma -

Mastery Charter Shoemaker Campus
Philadelphia
06-2021

Skills

  • Patient Care
  • Workplace safety
  • Strong organization
  • Phlebotomy
  • Blood Collection
  • Labs
  • Team Player
  • Eaglesoft, Microsoft Word
  • Scheduling appointments
  • Greeting and seating clients

Certification

NHA Certified Phlebotomy Technician

Timeline

Lead Receptionist

Elite Dental
05.2022 - 06.2025

Home Health Patient Care Provider

McManus Assistive Care Inc
05.2022 - 08.2022

High School Diploma -

Mastery Charter Shoemaker Campus

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Shaquna Campbell