Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharita Williams

Pittsburgh

Summary

Compassionate and skilled Shelter Site Worker with experience at Emergency Winter Shelter and Triage Center, adept at applying trauma-informed care principles and effective communication with diverse populations. Proven ability to respond to critical incidents and maintain a safe environment, enhancing client well-being and promoting independence through dedicated support and harm reduction strategies.

Overview

3
3
years of professional experience

Work History

Direct Care Aide

Leverage Enterprise
Pittsburgh, PA
09.2025 - Current
  • Provided compassionate support to individuals with disabilities, ensuring dignity and respect in daily activities.
  • Assisted clients with personal care tasks, enhancing comfort and promoting independence in their routines.
  • Monitored client health and well-being, promptly reporting changes to supervisory staff for appropriate action.
  • Developed and maintained positive relationships with clients, fostering trust and open communication channels.

Shelter Site Worker

Community Family Advocates
Pittsburgh, PA
09.2024 - 04.2026

I provide direct support and supervision to individuals experiencing homelessness, substance use disorders, and mental health challenges in a low barrier shelter site setting. Responsibilities include maintaining a safe and respectful environment, responding to high- impact incidents (such as overdoses, behavioral crises, and conflicts), and enforcing shelter policies with a trauma-informed approached. I engaged with guest in a nonjudgmental manner and offer de-escalation during crises. I practiced strong communication skills, situational awareness, and the ability to remain calm and professional in high stress situations.

Environmental Services Housekeeper

UPMC Montiefore
Pittsburgh, PA
09.2023 - 05.2024
  • Executed daily cleaning tasks in compliance with infection control protocols and hospital policies.
  • Collaborated with team members to ensure timely completion of housekeeping duties in high-traffic areas.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.

Education

Associate of Science - Social Work

Community College of Allegheny County
Pittsburgh, PA
01-2027

Drug And Alcohol Certificate - Drugs And Acohol

Community College of Allegheny County
Pittsburgh, PA
12-2023

Skills

    Effective communication with diverse populations

    Knowledge of harm reduction strategies and low barrier service delivery model

    Naloxone administration training

    Accurate and timely documentation, including incident reporting and case notes

    Application of trauma-informed care principles to support individuals with complex needs

    Effective response to critical incidents, including overdoses, psychiatric crises, and interpersonal conflicts

Timeline

Direct Care Aide

Leverage Enterprise
09.2025 - Current

Shelter Site Worker

Community Family Advocates
09.2024 - 04.2026

Environmental Services Housekeeper

UPMC Montiefore
09.2023 - 05.2024

Associate of Science - Social Work

Community College of Allegheny County

Drug And Alcohol Certificate - Drugs And Acohol

Community College of Allegheny County
Sharita Williams