Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHARON ABNEY

Philadelphia

Summary

Dedicated and patient focused Clinical Service Coordinator with 12 years of extensive experience in clerical and patient support. Skilled in creating individual care plans and collaborating with multidisciplinary teams. Key strengths in leadership, problem solving and prioritizing skills.

Overview

25
25
years of professional experience

Work History

Clinical Services Coordinator

Children’s Hospital of Philadelphia
05.2021 - Current


  • Improved patient care by coordinating clinical services and streamlining processes.
  • Generate and distribute the No-show letters
  • Manages and schedules the Long-Acting Reversible Contraception requests
  • Completes or forwards all EPIC in-basket messages
  • Distributes incoming faxes and mail
  • Schedules appointments from the work-ques
  • Assists with ordering office supplies
  • Checks voice mail and returns calls
  • Works the wait list to fill cancellations
  • Backup for fellow coordinators
  • Creating new patient charts when needed
  • Registering patients when needed
  • Assists providers with overbooking
  • Directs patients and families with any questions
  • Performs other duties as required

Office Administrator

Children’s Hospital of Philadelphia
10.2012 - 05.2021
  • Worked the scheduling pool via EPIC (including Feeding center intakes)
  • Replied to the Feeding center email box
  • Worked the wait list to fill cancellations
  • Requested interpreters
  • Prepared and mailed/emailed information packets to new patients
  • Pulled and distributed incoming faxes
  • Responsible for writing the wait list totals on the board
  • Completed and sent Charity Care referrals
  • Prepared staff meeting minutes
  • Checked voicemails and returned calls
  • Mailed/emailed clinical letters to patients and medical teams
  • Managed MyChop messages
  • Template builder
  • Responsible for office supplies

Tax Consultant

A & M Berk Tax Service
11.2000 - 04.2013
  • Prepared personal and small business income tax returns
  • General office duties
  • Developed tax saving strategies for individual clients
  • Acted as a liaison between clients and the IRS

Office Administrator

Mowatt Inc.
02.2007 - 05.2011
  • Monitored all incoming calls
  • Prepared job applications, assisted in hiring of employees, entered employees hours into Compupay
  • Prepared supply orders for our various locations
  • Entered customers work requests and closed them once completed
  • Assisted manager with any other office duties

Operations Clerk II

Wells Fargo Financial
07.2003 - 02.2006
  • Sorted, posted and batched checks and money orders
  • Monitored, reviewed and reconciled all operations clerks
  • Tracked all transactions for Western Union checks filed
  • Trained new employees
  • Customer service

Credit Investigator

Wells Fargo Financial
06.2001 - 06.2003
  • Customer interview via telephone to obtain personal and financial information
  • Verification of all employment and financial information by investigation
  • Researched and determined Kelly Blue Book value of vehicles for loan approval determination

Education

Temple University
Philadelphia, PA

Skills

  • Clinical documentation
  • Excellent communication
  • Care coordination
  • Patient services management
  • HIPAA compliance
  • Self motivation
  • Multitasking Abilities
  • Customer service
  • Problem-solving abilities
  • Time management
  • Teamwork

Timeline

Clinical Services Coordinator

Children’s Hospital of Philadelphia
05.2021 - Current

Office Administrator

Children’s Hospital of Philadelphia
10.2012 - 05.2021

Office Administrator

Mowatt Inc.
02.2007 - 05.2011

Operations Clerk II

Wells Fargo Financial
07.2003 - 02.2006

Credit Investigator

Wells Fargo Financial
06.2001 - 06.2003

Tax Consultant

A & M Berk Tax Service
11.2000 - 04.2013

Temple University

Similar Profiles

CREATE PROFILE
SHARON ABNEY