Sharon M. Kinser
Lititz
Summary
Detail-oriented team player with strong organizational skills. Demonstrated ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
Due Diligence/Loan Document Specialist II
Fulton Bank
12.2019 - Current
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Carefully review all documents and reports for completeness and accuracy.
- Prepare closing documents utilizing LaserPro and Navigator.
- Provided guidance to Loan Document Specialist I's.
- Processed different types of loans including Construction, Agriculture, and other Commercial Loans.
- Utilizes Excel spreadsheet to document loan progress.
- Retrieve report for Covenant Waiver Letters and prepare letters to be sent to the Relationship Managers.
Member Services Representative
Lititz Rec Center
01.2013 - 04.2021
- Duties include greeting members and non-members as they enter the Rec, register individuals for programs, provide tours of facilities as requested, process new memberships, answer phone calls and questions regarding membership and program information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Commercial Loan Document Specialist I
Fulton Bank
04.2017 - 12.2019
- Provided support for document controls and worked with contract documents.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Created project control documentation to support needs of important projects.
Clerk Typist II
Commonwealth of Pennsylvania, Department of Human Services
06.2015 - 04.2017
- Duties include greet and direct incoming clients and if needed sign clients in to see their caseworkers, assist clients filling out applications for benefits, answer incoming phone calls, scan and attach documents to correct record.
Facilities Help Desk Operator II
Susquehanna Bancshares, Inc.
05.2014 - 06.2015
- Duties include reviewing and processing work orders created by branches to appropriate vendors, reviewing and approving vendor invoices and forward to Accounts Payable for payment, answer phone calls, cover main switchboard as needed, visit 10 branches per year and write summary of findings, attend 10 lunch and learn sessions per year, review and write summary of three leases per year.
Card Specialist II
Susquehanna Bancshares, Inc.
06.2003 - 05.2014
- Duties include reviewing and processing incoming visa check card applications, close and replace lost/stolen check cards and close NSF cards, run monthly reissue process for cards that are expiring, reviewing and processing Regulation E disputes, answering numerous phone calls, gathering information and processing end of month charge off report and email report to various department leaders, provide input in creating new Regulation E processing program.
Secretary
Gingrich, Smith, Klingensmith & Dolan
11.2002 - 06.2003
- Duties included prepare and mail Title Insurance Policies; typing and preparing correspondence and legal documents, submitting for signature, mailing and routing as required; receive and screen visitors and telephone calls, provide answers to general client questions when possible and route incoming calls to appropriate individual.
Department Secretary
Susquehanna Trust & Investment Company
04.2001 - 11.2002
- Duties included typing and preparing correspondence, reports and legal documents, submitting for signature, mailing and routing as required; open, sort and distribute department mail, check obituaries and compare with will/trust agreement files; compose letters concerning non-technical matters; receive and screen visitors and telephone calls; provide answers to general client questions when possible and route incoming calls to appropriate administrator; schedule appointments.
Part-time Proof Operator
Susquehanna Bancshares, Inc.
10.2000 - 04.2001
- Duties included proofing and encoding daily transactions.
Lien Searcher/Real Estate Secretary
Gingrich, Smith, Klingensmith & Dolan
08.1990 - 12.1999
- Duties included performing present owner lien searches and after settlement bring down searches of Courthouse records, gathering information and preparation of documents for real estate settlements, balancing two company checking accounts, billing, answering phones and scheduling appointments.
Education
General Education -
Conestoga Valley High School
Lancaster, Pennsylvania06.1980
Floricultural Course -
Brownstown Vocational Technical School
Brownstown, Pennsylvania06.1980
Skills
- Document Review
- Loan Processing
- Microsoft Office
- Deadline Management
- Data accuracy
- Tracking document flow
- Skilled in LaserPro, Navigator, Nautilus
Timeline
Due Diligence/Loan Document Specialist II
Fulton Bank
12.2019 - Current
Commercial Loan Document Specialist I
Fulton Bank
04.2017 - 12.2019
Clerk Typist II
Commonwealth of Pennsylvania, Department of Human Services
06.2015 - 04.2017
Facilities Help Desk Operator II
Susquehanna Bancshares, Inc.
05.2014 - 06.2015
Member Services Representative
Lititz Rec Center
01.2013 - 04.2021
Card Specialist II
Susquehanna Bancshares, Inc.
06.2003 - 05.2014
Secretary
Gingrich, Smith, Klingensmith & Dolan
11.2002 - 06.2003
Department Secretary
Susquehanna Trust & Investment Company
04.2001 - 11.2002
Part-time Proof Operator
Susquehanna Bancshares, Inc.
10.2000 - 04.2001
Lien Searcher/Real Estate Secretary
Gingrich, Smith, Klingensmith & Dolan
08.1990 - 12.1999
General Education -
Conestoga Valley High School
Floricultural Course -
Brownstown Vocational Technical School
Similar Profiles
Nathalya Y ColonNathalya Y Colon
Relationship Banker at Fulton BankRelationship Banker at Fulton Bank
Alison ColumbusAlison Columbus
Sr. Program Manager, Leadership & Professional Dev at Fulton BankSr. Program Manager, Leadership & Professional Dev at Fulton Bank
Dawn ShoemakerDawn Shoemaker
Sales & Service Specialist at Fulton BankSales & Service Specialist at Fulton Bank