Sharon V. Johnson

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.
• Retrieves patient meal trays to ensure sanitary, safe and timely patient meal service.
• Assisted patients with delivering orders, carrying additional trays and helping dish out items.
• Collection of soiled trays for proper disposal

regularly to keep spotless.

• Maintains a safe, clean and orderly environment

• Responsible for executing Door to Floor standards while ensuring associates are processing efficiently and effectively
• Acting role model to associates on sales floor while
  interacting and engaging all customers
• Maintained orderly stockroom for ease of retrieval.
• Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
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• Ensuring front line associates provide prompt, courteous and knowledgeable service to all customers
  
• Training and developing associates on register procedures and achieving the acquisition of the TJX Rewards Card
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• Communicating accurately and effectively with management
  
• Accomplishing goals agreed upon with minimum supervision
  
• Closing the store with an excellent recovery standards at end of day

• Ensuring the creation and maintenance of current, fresh and fashionable features
  
• Taking initiative, working independently and maximizing sales by focusing on improved presentation
  
• Addressing, prioritizing door to floor process, to ensure the timing and processing of stock to maximize sales and productivity
• Training new associates on company Best Methods in
  customer service and TJX Rewards card acquisition

• Proficient in cash office procedures
  
• Balancing all registers daily in accordance with the companies polices
  
• Maintaining confidentially, communicating accurately, with management, loss prevention and associates

• Assisting customers with purchases and returns
  
• Receiving cash payments and credit authorization
  
• Providing excellent customer service