Shaun Jackson
Collingdale
Summary
Dynamic and customer-focused professional with a proven track record at Grocery Outlet Bargain Market. Excels in communication and problem-solving, delivering exceptional service that fosters customer loyalty. Adept at team collaboration and organization, consistently enhancing the shopping experience and driving sales through personalized recommendations and effective engagement.
Overview
2
2
years of professional experience
Work History
Cashier
Grocery Outlet Bargain Market
Sharron Hill
09.2019 - 07.2020
- Operated the cash register and processed customer transactions accurately and efficiently.
- Provided excellent customer service by greeting customers, addressing inquiries, and resolving issues promptly and courteously.
- Maintained a clean and organized checkout area, including stocking bags, cleaning conveyor belts, and sanitizing surfaces.
- Managed returns, exchanges, and refunds according to company policies.
- Collaborated with team members to meet store goals and ensure a positive shopping experience for customers.
Department Worker
Flynn O'Hara
Clifton Heights
06.2018 - 08.2018
- Demonstrated exceptional customer service skills by actively engaging with customers, understanding their needs, and providing personalized product recommendations.
- Built strong rapport with customers to foster long-term relationships and ensure repeat business.
- Utilized product knowledge to confidently address customer inquiries and overcome objections, resulting in increased sales conversions.
- Proactively approached customers on the sales floor to offer assistance and guide them through the shopping process.
- Collaborated with team members to achieve store goals and ensure a cohesive and positive work environment.
Education
Bachelor of arts (BA) - Biology Major, Psychology Minor
Widener University
Chester, Pa05.2026
Skills
- Communication
- Customer service
- Adaptable and flexible
- Organization
- Problem solving
- Team collaboration
Timeline
Cashier
Grocery Outlet Bargain Market
09.2019 - 07.2020
Department Worker
Flynn O'Hara
06.2018 - 08.2018
Bachelor of arts (BA) - Biology Major, Psychology Minor
Widener University
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