SHAUN LEONARD
Dover
Summary
Results-driven Distribution Operations Supervisor with 14 years of experience managing warehouse operations, inventory control, and supply chain logistics. Proven track record of improving order fulfillment accuracy, reducing shipping lead times, and leading cross-functional teams of 30+ staff members. Expert in Warehouse Management Systems (WMS), safety compliance, and continuous process improvement.
Overview
1
1
Language
1
1
Certification
13
13
years of professional experience
Work History
Store Supervisor
Sheetz
Hummelstown, PA
09.2026 - Current
- Supervised store operations, coordinating daily task priorities and resolving service issues.
- Trained team members on POS procedures, food safety, and customer service standards.
- Monitored inventory levels, stocked merchandise, and supported ordering to prevent shortages.
- Enforced cash handling procedures and balanced registers for accurate shift accountability.
Overnight Stocking Coach/manager
Walmart
Hanover, PA
09.2025 - 05.2026
- Led associates through daily operations, reinforcing service standards, safety practices, and workflow accountability.
- Coached team performance using feedback, observations, and development plans to improve consistency and productivity.
- Monitored store conditions and addressed operational issues to support smooth customer and associate experiences.
- Coordinated schedules, task priorities, and floor coverage to maintain efficient department execution.
Operations Supervisor
Dollar General
Bethel, PA
02.2025 - 05.2025
- Left this position due to relocation of primary residence.
Distribution Operations Supervisor
Mattel, Inc.
Jonestown, PA
03.2024 - 10.2024
- Production Supervisor of 150 employees. My daily functions include managing production efficiencies, time management, receiving materials, shipping materials, picking/packing, price ticketing, timekeeping, Amazon fulfillment in bulk shipments, and many more warehouse functions.
Operations Supervisor
DHL
Palmyra, PA
10.2021 - 11.2023
- Assign work, set completion dates, review work, and manage performance.
- Ensure proper staffing by department and shift. Oversee employees’ attendance and time management.
- Conduct performance reviews, coach, and train direct employees.
- Monitor and ensure that all facility equipment is working correctly and meeting production standards.
- Support the ongoing development and implementation of the DHL training program.
- Recommend measures to improve production methods, working conditions, and increased efficiencies.
- Oversee safety activities to include ensuring compliance with DHL’s safety policy.
Operations Supervisor
Savencia Cheese-New Holland
New Holland, PA
11.2013 - 10.2021
- Assign work, set completion dates, review work, and manage performance.
- Ensure proper staffing by department and shift. Oversee employees’ attendance and time management.
- Conduct performance reviews, coach, and train direct employees.
- Monitor and ensure that all facility equipment is working correctly and meeting production standards.
Education
High School Diploma -
Spring Grove Senior High School
Spring Grove, PACollege Freshman - Operations Management with concentration in Project Management
Southern New Hampshire University
09-2026
Skills
- Microsoft Outlook
- ERP systems
- Management
- Stocking
- E-commerce
- Mentoring
- 3PL
- Process improvement
- Payroll
- Analytics (10 years)
- Continuous improvement (10 years)
- Microsoft Excel (2 years)
- Computer skills (10 years)
- Retail sales
- Restaurant management
- Supervisor experience
- Power tools
- Sales
- Operations management
- Project management (2 years)
- Team lead
- Team management
- Human resources
- Computer literacy
- Microsoft Dynamics 365
- Training & development
- Team supervision
- Heavy lifting
- Writing skills
- Logistics
- Materials handling
- Risk management
- Warehouse management
- Merchandising
- Customer support
- Manufacturing facility
- Supply chain management
- Warehouse experience
- Quality control
- Forecasting
- Conflict management
- Asset management
- Pallet jack
- Tableau
- Manufacturing
- Supervising experience
- SAP
- Microsoft Office
- Maintenance
- Analysis skills
- Computer networking
- Employee relations
- Loss prevention
- Military
- Warehouse management system
- Marketing
- Pick & place devices
- Warehouse supervisor experience (10 years)
- Teamwork
- Leadership (10 years)
- Communication (10 years)
- Time management
- Call center experience
- Attention to detail (10 years)
- English
- Communication skills
- See-it / LMS Indirect / Kronos (10 years)
- LMS
- Power BI
- Team leadership
- Problem-solving (10 years)
- JDA / SAP (10 years)
- Grocery store
- Math
- Team motivation (leadership skill)
- Load & unload
- Accounting
- Distribution center
- OSHA (1 year)
- Supplier management
- Customer service
- Research
- Root cause analysis
- Scissor lift
- EHS
- Inventory control (10 years)
- Microsoft Word
- Microsoft Powerpoint (2 years)
- Receiving shipments
- JDA (2 years)
- Workplace safety
- Restaurant experience (2 years)
- Microsoft SharePoint (2 years)
- Payroll management
- Quality assurance
- Basic math
- Lean manufacturing
- Step Up for Safety (2 years)
- Smart-Ops / Power BI (1 year)
- Organizational skills (10 years)
- Data entry
- Team scheduling
- Presentation skills
- Production planning
- Budgeting
- Food safety
- Kronos
- Intake
- Windows
- Forklift
- Recruiting
- Quality assurance within manufacturing
- Delivery driver experience
- Team development
- Baseball
- Quick service & fast food restaurant
- Administrative experience
- GMP
- SharePoint
- Reach truck
- Microsoft Access
- SAP Warehouse Management
- Financial management
- Blueprint reading
- Shipping & receiving
- Product management
- Moving
Personal Information
Driving License: Driver's License
Certification
Driver's License, OSHA 30, May 2022 to May 2025, High Industries., 14-900506040, AED Certification, April 2023 to March 2025, Safety Champion at DHL., First Aid Certification, April 2023 to March 2025, Safety Champion at DHL., CPR Certification, April 2023 to March 2025, Safety Champion at DHL., Fire Safety Certification, April 2023 to March 2025, Safety Champion at DHL., Non-CDL Class C, Forklift Certification, Pallet Jack Certification
Languages
English - Fluent
Accomplishments
- DHL Site of the Year
Timeline
Store Supervisor
Sheetz
09.2026 - Current
Overnight Stocking Coach/manager
Walmart
09.2025 - 05.2026
Operations Supervisor
Dollar General
02.2025 - 05.2025
Distribution Operations Supervisor
Mattel, Inc.
03.2024 - 10.2024
Operations Supervisor
DHL
10.2021 - 11.2023
Operations Supervisor
Savencia Cheese-New Holland
11.2013 - 10.2021
College Freshman - Operations Management with concentration in Project Management
Southern New Hampshire University
High School Diploma -
Spring Grove Senior High School