Shavonne Sanders
Philadelphia,PA
Summary
Detail-oriented human services professional with extensive experience in service coordination, supervision, and documentation within regulated healthcare and residential environments. Proven ability to maintain accurate records, ensure compliance with policies and procedures, and collaborate with multidisciplinary teams. Strong communication skills, attention to detail, and a demonstrated commitment to supporting vulnerable and veteran populations.
Overview
19
19
years of professional experience
Work History
Service Coordinator
Pathways to Housing PA
Philadelphia, PA
11.2021 - Current
- Collaborate with participants to assess, coordinate, and monitor services and resources needed to support housing stability and wellbeing.
- Provide outreach, service coordination, counseling, and advocacy, including accompanying clients to medical and social service appointments.
- Conduct regular home visits with caseload of 30 participants to ensure safety, environmental appropriateness, and overall wellbeing, documenting findings accurately.
- Maintain timely, accurate, and confidential documentation in electronic case management systems.
- Work closely with multidisciplinary teams to support participant goals and continuity of care.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Supervisor
Love Pray Peace Project
Philadelphia, PA
01.2023 - 04.2024
- Supervised Team of 15 to provide temporary housing and supportive services to veterans awaiting permanent housing placement.
- Ensured staff delivered care aligned with individual service plans and organizational standards.
- Monitored staff performance and reviewed documentation to ensure accuracy, completeness, and quality of care.
- Assisted veterans with obtaining required documentation and credentials needed to secure housing and related services.
Support Leader
Community Access Unlimited
Elizabeth, NJ
01.2012 - 11.2021
- Ensured the safety and wellbeing of residents with disabilities in a residential setting, including medication administration in accordance with established protocols.
- Maintained program standards through accurate shift reports, incident documentation, and recordkeeping.
- Provided direct support services while promoting independence, safety, and quality of life.
- Communicated effectively with staff and leadership to ensure continuity of care across shifts.
- Collaborated with community partners to coordinate resources and support services for individuals with disabilities.
Assistant Camp Director/ Afterschool Counselor
PCCI
Newark,NJ
10.2007 - 08.2012
Education
Bachelor of Arts - Psychology
Bloomfield College
Bloomfield, NJ05-2020
Skills
- Service Coordination & Case Management
- Documentation & Recordkeeping
- Staff Supervision & Training
- Client Advocacy & Support
- Compliance with Policies & Procedures
- Communication & Collaboration
- Time Management & Organization
Timeline
Supervisor
Love Pray Peace Project
01.2023 - 04.2024
Service Coordinator
Pathways to Housing PA
11.2021 - Current
Support Leader
Community Access Unlimited
01.2012 - 11.2021
Assistant Camp Director/ Afterschool Counselor
PCCI
10.2007 - 08.2012
Bachelor of Arts - Psychology
Bloomfield College