Shawn B. Defrain

• Delivered mail efficiently to assigned routes, ensuring timely service to residents and businesses.
• Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
• Managed customer inquiries and resolved issues regarding mail delivery services promptly.
• Sorted and organized incoming mail for efficient distribution across designated areas.
• Conducted periodic vehicle inspections to ensure compliance with maintenance standards and safety guidelines.
• Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
• Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
• Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
• Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
• Promoted safety standards by maintaining a clean driving record and following proper vehicle maintenance procedures.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Trained new City Mail Carriers on best practices, enhancing overall team knowledge and performance levels.
• Assisted customers in resolving issues related to incorrect mail delivery or missing packages, ensuring prompt resolutions.
• Adhered strictly to USPS policies regarding parcel handling procedures, ensuring safe transportation and preservation of contents at all times during transit.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Built rapport with customers along the delivery route, fostering positive relationships that contributed to an improved workplace experience.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
• Handled mail and packages with care to prevent damage during delivery.
• Monitored weather conditions regularly to adjust delivery routes accordingly.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

I would wash and clean boats using chemicals, vacuums, pressure washer. I'd would clean the inside and outside.

• Ran saws too cut metal, ran a tekna, welded aluminum doors, prepped aluminum doors

• Prep truck bodies an parts for paint. Sanding, washing, paint occasionally

• Spray painted chassis

• Operated spray paint machine.

• Supervised four guys filled acetylene cylinders done jobs by customer filled an shipped product.

• Worked in assembly, assembling parts , worked on the line with plating parts , over looked the line an another employee to ensure the parts were done correct.

• Operated a machine, checked and changed parts.

• Tie in parts by using Mig welder an grinded an scrapped parts

• Cut wood to specific measurements as needed by blueprints operates saw

• Operated cnc machines an checked the parts hoyrly

• Interior and exterior painting, cleaning floors and some finish carpentry.

• Operated a trim saw, check for bad spots in lumber and cut out spots.

• Operated a machine that would grind foam.

• Worked @ Leggett Platt operting a machine would grind foam.

• Assembled trailer bodies using air tools.

• Operate a CNC lathe and milling machines. In charge of shipping and receiving.

• Worked at the Dollar Tree location as a hand loader.

• General laborer, packing and repacking of canned products. Working at a conveyor.

• Working @ the Dollar Tree Warehouse loading trucks by hand.

• Ran mailing machine and sort mail.

• Spray painting tractor trailer frames and preping trailer frames.

• Cut open packed products and place them on a roller.

• Wash ouside of cars and clean the inside of cars to place on the car lot.

• Operated machinery to produce high-quality components in compliance with safety standards.
• Monitored equipment performance, identifying and resolving issues to ensure efficient operations.
• Conducted routine maintenance on machines, enhancing operational reliability and minimizing downtime.
• Collaborated with team members to streamline production processes and improve workflow efficiency.
• Trained new operators on equipment usage, safety protocols, and standard operating procedures.
• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.