Shawn Benjamin

Maintained Large Communication switches and Data loops in multiple Central offices. Assisted Splicers and outside maintenance techs. with testing and running of new copper and fiber jumpers. Trouble shooting various types of equipment to ensure limited service interuptions.

• Streamlined processes for loading and unloading cargo, Merchandising Coolers and Displays. resulting in faster turnaround times at delivery stops.
• Maintained clean and organized vehicles both inside and out, contributing to a positive company image among clients.
• Enhanced customer satisfaction by maintaining consistent, professional communication with clients during pickups and deliveries.
• Contributed towards continuous improvement initiatives within transportation operations by providing valuable feedback based on personal experiences.