Shawn Haines

• Applied caulk, sealants and other agents to installed surfaces.
• Manually carried roofing materials up ladders.
• Loaded and unloaded building materials used for construction.
• Promoted shop safety by working in a safe manner.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Used hand tools to change worn cutting tools.
• Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
• Informed supervisors when machines needed major service.
• Maintained compliance with company standards to perform all maintenance activities.

• Bussed, cleared, cleaned and set tables in quiet and efficient manner.
• Cleaned walls, fans and drains in bakery coolers, display cases and work area.
• Ensured meats were properly cut in a timely manner.
• Offered enthusiastic and personable service to all customers.
• Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.

• Maintained full knowledge of beverage lists and promotions.
• Served each guest courteously, quickly and efficiently.
• Managed bar revenues, ensuring that all patrons were billed and cash properly accounted for.
• Notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Greeted guests in a timely and professional manner.
• Poured drinks using standard pour according to specifications.
• Upheld strict cash handling procedures.
• Managed bar inventory, restocked supplies and placed orders.
• Closed out cash register and prepared cashier report.
• Waited on multiple customers at the bar and throughout bar area.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.

During these two years I decided to go back to school and finish up my college career; after choosing to switch my major to Business Management. It was the best decision I have ever made, and the things i ended up learning at IUP has already made a remarkable difference in my life.

• Created and implemented study procedures to obtain required information and support MGMT research goals.
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
• Followed all school and classroom policies, regulations, dress codes and schedules.

• Organized and prepared tax and title documents to transfer ownership of property.
• Posted titling transactions and monitored corresponding schedules, using ResWare and RamQuest.
• Calculated and remitted state sales tax, service and other charges.
• Communicated with customers to resolve common title issues.
• Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
• Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize sales deals.
• Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
• Arranged payoff checks for trade-ins and new vehicles.
• Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
• Duplicated and summarized documentation relevant to property title status.
• Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
• Searched and analyzed real estate records.
• Contacted appropriate agencies to complete searches, order records and obtain documents.
• Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
• Used information gained during searches to produce and process title commitments and insurance policies.