Shawn Young

Pizza Hut

Harrisburg

11.2001 - 04.2025

Adhered to all health department regulations regarding food storage and preparation.
Coached staff on strategies to enhance performance and improve customer relations.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Inspected dining and serving areas for cleanliness and proper setup.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Ordered supplies from vendors as needed while staying within budget guidelines.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Resolved conflicts among employees in an effective manner.
Oversaw food preparation, production and presentation according to quality standards.
Delegated work to staff, setting priorities and goals.
Resolved escalated customer complaints in a timely manner while maintaining high levels of customer satisfaction.