Shayla Felder
King Of Prussia
Summary
Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Armed Protection Officer
Triple Canopy
06.2022 - Current
- Detected, investigated and reported hazardous workplace incidents and issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Police Officer
Millbourne Police Department
01.2022 - 04.2023
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Conducted preliminary investigations at scenes of major crimes.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Used police databases and computer systems to monitor, record and communicate information to appropriate police personnel.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
Police Officer
West Chester University Police Department
04.2017 - 05.2022
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Apprehended offenders and conducted interviews and interrogations.
- Monitored criminal activity in community to identify suspicious activity.
- Used police databases and computer systems to monitor, record and communicate information to appropriate police personnel.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Supplied extracts from CCTV recordings to maintain records.
- Watched both live and recorded video surveillance footage.
- Investigated prior incidents on CCTV to prepare reports for local authorities.
Unarmed Security Officer
U.S. Security Care
12.2021 - 01.2022
- Directed guests around building and answered accessibility questions.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Allied Barton Security
03.2016 - 07.2016
- Conducted regular patrols to ensure safe shopping environment
- Handled emergency situations smoothly and efficiently
- Answered shoppers questions and provided directions and assistance as needed
- Patrolled mall premises on regular basis
- Maintained visible security presence to deter shoplifting and other criminal activity
- Prepared and submitted daily logs/incident reports
- Overnight Custodian, Planet Fitness
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor
- Stock locker rooms with proper supplies/ paper products
- Sign members up for up to date memberships
- Greet customers providing exceptional customer service
- Handle all front desk related activities
Custodian
Planet Fitness
04.2015 - 04.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Police Cadet
Montgomery County Community College
07.2015 - 01.2016
- Police Academy
- ACT 120 Certified
- Received classroom, hands-on and physical training to prepare for career
Volunteer Assistant Coach
Fencor
03.2012 - 07.2012
- Fencor AAU Basketball
- Observe the game of the players and correct their format, strategies and techniques
- Explain the players the game plans and strategies
- Make certain that the players perform drills accurately and having fun
Package Handler
UPS
03.2012 - 07.2012
- Lifting and moving packages that typically weigh between 25 and 75 pounds
- Follow employers instructions as how packages should be moved
- Placing packages on sorting machine, which carries packaged to loading docks
- Unloading packages meeting certain deadlines
- Janitor, LA Fitness
- Cleaned machines and equipment necessary to complete tasks
- Sweep, mop, dust, pull trash which can weigh 40 or more pounds, fill all dispensers
- Produced quality work within pre-set time frames
- Has a willingness to work with and help others
Delivery Driver
Pizza Hut
09.2006 - 06.2010
- Greeted customers with a warm and friendly smile
- Prepared and delivered food in a fashionable and safe condition
- Handled money and worked the cash register
Education
Some College (No Degree) - Criminal Justice
Chestnut Hill College
Philadelphia,PASome College (No Degree) - Kinesiology
Temple University
Philadelphia, PASome College (No Degree) - Physical Education
Dowling College
Oakdale, New YorkCheltenham High School
Wyncote, PASkills
- Cultural awareness
- Incident Reporting
- Attentive and Observant
- Personal Protection
- Team Leadership
- Investigative skills
- Asset protection
- Incident documentation
- Surveillance expert
- Relationship building and management
- Community relations
- Surveillance
- Interrogation/Interviewing techniques
- Integrity and honesty
- Evidence collection and evaluation
- Criminal investigations
Certification
- Act 120 Certification
- Act 235 Certification
- Certified Crisis Intervention Officer
- Mental Health Certification
- First Aid/CPR/AED
- Accommodating People with Disabilities
- Managing Bias
- NIK Public Safety System of Narcotics Identification
- First Line Supervisor: Street Sergeant
- IPMBA Police Cyclist
- How Law Enforcement Supervisors Motivate: Even During Difficult Times
- Interviewing Techniques
- Interrogation Techniques
- Body Language
- Handling Deception
Act 120 Certification
Montgomery County Community College Police Academy
Timeline
Armed Protection Officer
Triple Canopy
06.2022 - Current
Police Officer
Millbourne Police Department
01.2022 - 04.2023
Unarmed Security Officer
U.S. Security Care
12.2021 - 01.2022
Police Officer
West Chester University Police Department
04.2017 - 05.2022
Security Officer
Allied Barton Security
03.2016 - 07.2016
Police Cadet
Montgomery County Community College
07.2015 - 01.2016
Custodian
Planet Fitness
04.2015 - 04.2016
Volunteer Assistant Coach
Fencor
03.2012 - 07.2012
Package Handler
UPS
03.2012 - 07.2012
Delivery Driver
Pizza Hut
09.2006 - 06.2010
Cheltenham High School
- Act 120 Certification
- Act 235 Certification
- Certified Crisis Intervention Officer
- Mental Health Certification
- First Aid/CPR/AED
- Accommodating People with Disabilities
- Managing Bias
- NIK Public Safety System of Narcotics Identification
- First Line Supervisor: Street Sergeant
- IPMBA Police Cyclist
- How Law Enforcement Supervisors Motivate: Even During Difficult Times
- Interviewing Techniques
- Interrogation Techniques
- Body Language
- Handling Deception
Some College (No Degree) - Criminal Justice
Chestnut Hill College
Some College (No Degree) - Kinesiology
Temple University
Some College (No Degree) - Physical Education
Dowling College
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