Dependable, hard-working candidate looking to secure position within a healthcare facility where my hands-on skills and education can be utilized within a professional manner.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Mosser Nursing Home
03.2024 - Current
Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Maintained high standards of care by ensuring compliance with state and federal regulations.
Improved patient care by implementing new protocols and procedures for CNA team members.
Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
Promoted a positive work environment by fostering open communication among staff members.
Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
Reduced staff turnover rate through effective conflict resolution and team-building strategies.
Certified Nursing Assistant
Traveling Agency
09.2020 - Current
Filling in as a certified nursing assistant in health care facilities that were understaffed.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Receptionist Administrator
Moravian Village of Bethlehem
03.2021 - 08.2022
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.
Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Assisted in the planning and execution of company events for improved employee morale and client relations.
Facilitated onboarding of new staff by preparing workstations and necessary access credentials.
Increased office security by updating visitor check-in procedures and protocols.
Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
Certified Nursing Assistant
Cedarbrook Nursing Home
08.2018 - 09.2020
Assisted residents with their daily living activities including: feeding, cleaning, and bathing, changing, answering call lights, and prepared them for their activities
Certified Nursing Assistant
Phoebe Allentown
06.2019 - 11.2019
Assisted residents with their daily living activities including: feeding, cleaning, and bathing, changing, answering call lights, and prepared them for their activities
Certified Nursing Assistant
The Gardens at Easton
03.2016 - 01.2018
Assisted residents with their daily living activities including: feeding, cleaning, and bathing, changing, answering call lights, and prepared them for their activities
Education
License Practical Nurse Diploma -
Falcon Institute of Health and Science
Bethlehem, PA
08.2020
Medical Assistant Diploma -
Lincoln Technical Institute
Allentown, PA
11.2017
General Studies Diploma -
Easton Area High School
Easton, PA
06.2015
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Collecting vital signs
Bathing assistance
Compassionate
Alzheimer's and dementia care
Basic life support
Bedside manner
Vital signs monitoring
Dressing assistance
Safety precautions
Electronic charting
Patient-focused care
Medical terminology
Companionship and emotional support
Documenting behaviors
End-of-life care
Adaptable
Urinary catheter care
Ambulation assistance
Healthcare ethics
Inpatient care
Geriatric care
Patient relationship building
Responding to emergencies
Transporting patients
Supporting personal needs
Maintaining privacy
Trustworthy companion
Complex Problem-solving
Patient management
Blood glucose testing
Valid state driver's license
Indirect patient care
Condition monitoring
Care plan implementation
Observing responses
Patient assessments
Quality assurance
Certifications And Qualifications
Certified Nursing Assistant - HCR Manor Care of Easton
CPR - National Certification by Red Cross
Knowledge and practical use of medical terminology, Anatomy & Physiology, basic Pathology, and Pharmacology
Capable of working with and completing medical insurance, data entry, and maintenance of patient records, medical office procedures utilizing Microsoft Office and Medisoft software, and billing and coding
Proficiency in medical law & ethics, including in OSHA and HIPAA regulations
Ability to administer and perform phlebotomy, venipuncture, injections, aseptic techniques, specimen collection, urinalysis, and Hematology
Dedicated to helping others; able to critical think, sensitive and responsive to peoples' needs
Self-motivated and dependable; capable of multi-tasking; adaptable to all situations
Timeline
Certified Nursing Assistant
Mosser Nursing Home
03.2024 - Current
Receptionist Administrator
Moravian Village of Bethlehem
03.2021 - 08.2022
Certified Nursing Assistant
Traveling Agency
09.2020 - Current
Certified Nursing Assistant
Phoebe Allentown
06.2019 - 11.2019
Certified Nursing Assistant
Cedarbrook Nursing Home
08.2018 - 09.2020
Certified Nursing Assistant
The Gardens at Easton
03.2016 - 01.2018
Medical Assistant Diploma -
Lincoln Technical Institute
General Studies Diploma -
Easton Area High School
License Practical Nurse Diploma -
Falcon Institute of Health and Science
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