Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ShayRobert Edwards

Norristown,PA

Summary

Dynamic security professional with extensive experience at Target, skilled in incident response and threat management. Proven ability to enhance safety protocols and enforce credentialing policies, ensuring a secure environment. Strong communicator and problem-solver, adept at leveraging CCTV monitoring and access management to protect assets and personnel effectively.

Overview

8
8
years of professional experience

Work History

Target Security Specialist

Target
08.2023 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Screened incoming employees, personal belongings, and shipments for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Oversaw credentialing activities for all employees, contractors and consultants.
  • Managed and supported organization-wide privacy and security management measures.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Examined doors, windows and gates to verify security.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Issued access cards to authorized personnel to monitor access points.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Amazon Driver

Amazon
07.2022 - 12.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Security Officer

Bethany Baptist
01.2021 - 06.2022
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Examined doors, windows and gates to verify security.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Issued access cards to authorized personnel to monitor access points.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Responded quickly to emergency situations to assess and deflect issues.

Military

USMC Camp Lejuene
03.2017 - 03.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Education

No Degree - Business Analytics

Montgomery County Community College
Blue Bell, PA
01-2029

Skills

  • InfoSec
  • Incident response
  • Business continuity
  • CCMC
  • Entrance control
  • Credentialing policies
  • Grounds security
  • Bag checking
  • Access management
  • Cybersecurity
  • Threat management
  • Credentialing process
  • CCTV monitoring
  • Vulnerability assessment

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Timeline

Target Security Specialist

Target
08.2023 - Current

Amazon Driver

Amazon
07.2022 - 12.2022

Security Officer

Bethany Baptist
01.2021 - 06.2022

Military

USMC Camp Lejuene
03.2017 - 03.2021

No Degree - Business Analytics

Montgomery County Community College
ShayRobert Edwards