Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shea Dolan

Camp Hill

Summary

Dependable worker with a proven track record in multiple fields, utilizing leadership in customer service-related positions. I excel at operating with efficiency and love to resolve issues promptly and diligently in regards to occupational duties. Skilled in multi-tasking and workflow management, ensuring a positive experience for both customers and employees. I am committed to maintaining ethical and safety based standards in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Manager

Chipotle Mexican Grill
03.2022 - 06.2024
  • Resolved customer and employee relations in a timely, professional manner.
  • Supervised front and back of house operations including prep, sanitation, scheduling, and the handling of currency.
  • Hired, trained and managed a team of service members to meet business standards and goals, including safety protocols and company procedures.

Greenskeeper

Colonial Golf & Tennis Club
06.2021 - 09.2021
  • Contributed positively to golfer experience while consistently maintaining bunkers, hazard areas, and pin placements.
  • Proper equipment use, safety protocol, and time management methods in golf course maintenance.
  • Increased golfer satisfaction with attention to detail in maintaining greens, tees, and fairways.
  • Enhanced course conditions with intricate mowing practices.

Delivery Driver

The Giant Company
03.2019 - 06.2021
  • Delivered groceries to customer doorsteps and business offices in the Central Pennsylvania area.
  • Assured customer satisfaction by implementing timely and accurate delivery procedures via routing system.
  • Used GPS technology for navigation.
  • Operated box trucks in congested areas while maintaining zero traffic violations.
  • Managed customer inquiries and complaints in a polite and professional manner.

Carton Induction

XPO Logistics
04.2018 - 01.2019
  • Handling of heavy boxes.
  • Worked effectively and efficiently in a fast-paced environment.
  • Issued computer-oriented returns for publishing companies and Amazon.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized deliveries of freight in a warehouse setting.

Education

High School Diploma -

Cumberland Valley High School
Mechanicsburg, PA
06-2016

Skills

  • Positive attitude
  • Energetic
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Time management
  • Critical Thinking
  • Customer Service

Certification

DOT Certification

Timeline

Service Manager

Chipotle Mexican Grill
03.2022 - 06.2024

Greenskeeper

Colonial Golf & Tennis Club
06.2021 - 09.2021

Delivery Driver

The Giant Company
03.2019 - 06.2021

Carton Induction

XPO Logistics
04.2018 - 01.2019

High School Diploma -

Cumberland Valley High School

Similar Profiles

CREATE PROFILE
Shea Dolan