Sheila Thisbe

Perform advanced admin tasks including triage calls, assist with complex patient services including scheduling appointments, checkouts, manage records including electronic charts, files and correspondence,schedule and provide admin support for meetings, interviews, etc. Assist with new hire process and employee support

• Prepare charts for patient discharge and admission
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Organize and maintain files, records, logs and retrieve files as needed
• Order and maintain various office inventory

coordination of operating room cases for the department of surgery, tracks manage care patients, manage physician clinical and admin schedule, submit reimbursements for physician travel via concur

• Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
• Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
• Facilitated timely check-in by greeting visitors and establishing purpose of visits.
• Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.