Sheila Murphy
Elizabethtown
Summary
Dynamic Staff Development Facilitator with expertise in program development, training facilitation, and effective communication. Proven track record in enhancing staff capabilities and driving community engagement through innovative training solutions. Results-oriented professional with over 10 years of experience in staff development and training. Skilled in strategic planning, mentorship, and community outreach, contributing to improved employee performance and program compliance across organizational initiatives. Experienced Staff Development Facilitator known for fostering collaboration and implementing impactful training programs. Strong background in assessing needs and developing resources that drive employee engagement and organizational success. Highly skilled Development Facilitator with background in facilitating community development projects. Strengths include strategic planning, project management, and stakeholder engagement. Noted for fostering team collaboration and driving sustainable development initiatives. Previous impact includes successful implementation of community programs and improvement of local infrastructure. Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach. Enthusiastic Training Specialist eager to create effective training programs to meet changing employer and staff needs. Experienced in working with leaders to determine specific requirements. Ready to offer skills gained over extensive industry career to long-term position.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
Staff Development Facilitator
Merakey, USA
Harrisburg
01.2015 - Current
- Facilitated training sessions for staff on developmental best practices.
- Developed resource materials to support staff in service delivery.
- Assessed client needs through interviews and surveys for program improvement.
- Coordinated community outreach programs to enhance client engagement.
- Implemented feedback mechanisms to gather input from clients and staff.
- Organized workshops that promoted skill development and empowerment.
- Monitored program compliance with regulatory standards and guidelines.
- Identified potential risks associated with proposed projects or initiatives.
- Collaborated with stakeholders across multiple levels of the organization to ensure successful implementation of initiatives.
- Developed metrics to measure effectiveness of development programs.
- Provided guidance on best practices in project management, problem solving, and decision making.
- Facilitated the development of new strategies and processes for organizational improvement.
- Mentored employees on career development paths and professional goals.
- Organized events to promote collaboration between departments within the organization.
- Assessed team performance and provided feedback to help improve productivity.
- Monitored progress of projects to ensure timely completion of tasks.
- Conducted workshops to identify opportunities for employee growth and development.
- Drafted reports summarizing results of training activities.
- Developed and implemented training programs to increase employee skillsets.
- Advised senior leadership on ways to maximize impact from available resources.
- Prepared presentations outlining key points related to developmental initiatives.
- Implemented communication plans designed to keep staff informed about changes or updates.
- Analyzed data from surveys and interviews to identify areas of improvement in the workplace environment.
- Created resources such as handouts, videos, and other materials for team members.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Roleplayed various scenarios with teams to build confidence in handling situations.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Implemented training improvements to achieve desired results.
- Analyzed training needs to develop new programs or modify and improve existing.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
- Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting.
- Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
- Organized manuals, multimedia visual aids and other educational materials to aid training.
- Approved new training techniques and suggested enhancements to optimize existing training programs.
- Discovered and implemented new learning techniques and industry best practices to drive learning through professional training.
- Deployed learning management system, boosting product awareness, adoption and usage through educational content.
- Explored new technologies to address or identify gaps and provide standardization and optimization.
- Maintained comprehensive database to track training, certifications and qualifications.
- Collaborated with internal teams to produce and maintain knowledge base content.
- Developed testing and evaluation procedures to drive effective outcomes.
- Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
- Sought and implemented continuous improvements by encouraging team to leverage new digital tools.
- Conducted needs assessments using variety of methods to identify and prioritize developmental needs.
- Explained goals and expectations required of trainees.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Selected and assigned instructors to conduct training.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Coordinated recruitment and placement of training program participants.
- Supervised, evaluated or referred instructors to skill development classes.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
- Monitored training costs and prepared budget reports to justify expenditures.
- Devised programs to develop executive potential among employees in lower-level positions.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
Lead Instructor/Education Program Specialist
CCLC
Hershey
03.2008 - 01.2015
- Developed engaging lesson plans for diverse student groups.
- Coordinated training sessions for new instructors and staff members.
- Facilitated workshops to enhance teaching techniques and classroom management.
- Evaluated student progress through assessments and feedback sessions.
- Mentored junior instructors to improve instructional practices and effectiveness.
- Collaborated with educational teams to align curriculum with learning objectives.
- Implemented innovative strategies to foster a positive learning environment.
- Provided ongoing support for students' academic and personal development needs.
- Evaluated students to uncover learning deficiencies and devise improvement plans.
- Monitored student comprehension levels throughout the duration of courses.
- Implemented effective teaching strategies to maximize student learning outcomes.
- Maintained up-to-date records of student progress and attendance.
- Conducted training sessions for new instructors and provided feedback on their performance.
- Developed school culture devoted to comprehensive student help through education, social and emotional improvements.
- Created successful class and activity plans based on student needs and objectives.
- Assisted in designing course materials such as syllabi, handouts, and exams.
- Incorporated technology into lessons whenever possible to engage students with varied learning styles.
- Managed and organized class records and reports.
- Utilized various assessment methods, including formative and summative assessments, to gauge student understanding of material being taught.
- Coached teachers on how to improve classroom management, teaching strategies and student engagement.
- Facilitated small group activities to encourage critical thinking skills.
- Communicated with other instructors regarding curriculum changes and updates.
- Differentiated instruction to provide inclusive learning opportunities catered to varying abilities.
- Participated in professional development opportunities related to teaching best practices.
- Assisted in developing Individualized Education Programs for special needs students.
- Organized field trips for students to gain real world experience related to course content.
- Coordinated with other instructors to create a cohesive learning environment.
- Kept abreast of current trends in education industry through professional development opportunities.
- Encouraged students to participate in activities that promoted critical thinking skills.
- Managed classroom dynamics by addressing disruptive behavior in an appropriate manner.
- Assessed student performance using rubrics, quizzes, tests, and documented results.
- Created and maintained positive relationships with parents and guardians regarding academic progress.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Remained calm and patient in student interactions to support individual growth and development.
- Prepared and graded subject tests for students.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Led students through safety procedures for active shooter and fire drills.
- Developed educational programs aligned with community needs and organizational goals.
- Collaborated with stakeholders to design engaging curriculum materials for diverse learners.
- Facilitated training sessions for staff on effective teaching strategies and program implementation.
- Evaluated program effectiveness through surveys and feedback from participants and educators.
- Coordinated workshops and events to enhance community involvement in educational initiatives.
- Managed resources and budgets to support the execution of educational programs efficiently.
- Conducted research on best practices in education to inform program improvements and innovations.
- Analyzed data to assess participant progress and adjust instructional approaches accordingly.
- Conducted research to identify best practices in education programming.
- Advised on the development of policies related to education programming.
- Developed and implemented educational programs to meet organizational objectives.
- Organized workshops and training sessions for educators on new methods of teaching students.
- Facilitated communication between internal staff members regarding all aspects of program operations.
- Participated in professional conferences related to education programming topics.
- Maintained relationships with key stakeholders and partners in the field of education programming.
- Assessed program effectiveness, identified areas for improvement and developed strategies to maximize success.
- Compiled monthly statistics related to program participation, attendance, and outcomes.
- Collaborated with other departments within the organization to ensure successful implementation of educational initiatives.
- Created reports summarizing program outcomes and budget expenditures.
- Analyzed trends in student performance data to determine potential improvements in educational programming.
- Performed outreach activities such as attending public events or giving presentations at schools about our organization's mission and purpose.
- Evaluated requests from external organizations seeking support or partnerships with our educational programs.
- Reviewed grant proposals submitted by external organizations seeking funding for their own education initiatives.
- Provided technical assistance to staff members on the use of education program resources.
- Developed and implemented educational programs to meet the needs of students with special learning requirements.
- Developed curriculum materials for various levels of learners based on established standards.
- Prepared presentations outlining current program activities and future plans for organizational leadership.
- Monitored progress towards goals set by the organization for its educational programs.
- Coordinated with vendors providing services or supplies related to our programs.
- Prepared annual reports to summarize program success and challenges.
- Supervised education office paperwork and program logistics and supported student information systems.
- Assisted with physical setup of education programs and contributed event leadership.
- Facilitated service-learning workshops with educational community.
- Performed revisions of curriculum to improve learning outcomes and student performance.
- Worked with partner organizations to collaborate on existing and new programs.
- Conducted research, relationship management and project management of special initiatives.
- Monitored program enrollment to communicate further needs to marketing team.
- Managed educational offerings through creation of innovative pathways.
- Delivered concise reports and analysis to measure performance of faculty and students.
- Worked closely with education staff to manage production and delivery of educational programs.
- Developed curriculum and learning materials to increase comprehension.
- Demonstrated knowledge of varied learning modalities.
- Utilized knowledge of industry best practices to improve upon existing training methods.
- Developed and improved curricula, course formats and lesson presentations for diverse topics.
- Evaluated course performance to determine areas in need of improvement.
- Worked with school administrators to determine course needs and set frameworks.
- Offered subject matter expertise on curriculum design, selection, and purchasing.
- Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
- Developed, deployed, and maintained robust training programs accomplishing department and facility goals.
- Implemented employee training programs to improve performance and productivity.
- Improved student learning by defining and articulating learning outcomes and analyzing performance metrics and measurements.
- Met with vendors to check available curriculum plans and related materials supporting course objectives.
- Negotiated contracts, prices, and deliveries with vendors.
Education
Human Services Management - Educational Leadership And Management
Kaplan University
Davenport, IA11-2014
Associate of Science - Early Childhood Care And Education
Phoenix University
03-2012
Skills
- Training program development
- Curriculum design
- Needs assessment
- Data analysis
- Compliance monitoring
- Program evaluation
- Community outreach
- Project management
- Effective communication
- Team leadership
- Employee mentoring
- Feedback implementation
- Conflict resolution
- Adaptability to change
- Adaptive learning
- Organizational development
- Policy analysis
- Participatory approaches
- Resource mobilization
- Training facilitation
- Monitoring and evaluation
- Social inclusion
- Sustainable development
- Environmental awareness
- Human rights advocacy
- Community engagement
- Cross-cultural communication
- Adult learning theories
- Customized training
- Verbal and writing communication
- Program optimization
- Process evaluations
- Leadership training
- Workforce planning
- E-learning platforms
- Materials selection
- Virtual training
- Course development
- Classroom instruction
- Course design
- Public speaking
- Employee testing
- Training oversight
- Coaching and mentoring
- Staff development plans
- Staff presentations
- Written and oral communication
- Course planning
- Small group instruction
- Product development
- Class coordination
- New employee training
- Soft skills training
- Team development strategies
- Program management
- Training methods
- Instructor management
- Multimedia content creation
- Strategic thinker
- Learning management systems
- Multimedia development
- Performance metrics
- Motivational speaking
- Training material updates
- Process evaluation and enhancement
Certification
Medication Administration Trainer for the State of PA
Affiliations
Volunteer for the Boys Club
References
References available upon request.
Timeline
Staff Development Facilitator
Merakey, USA
01.2015 - Current
Lead Instructor/Education Program Specialist
CCLC
03.2008 - 01.2015
Human Services Management - Educational Leadership And Management
Kaplan University
Associate of Science - Early Childhood Care And Education
Phoenix University