Shiho Nishiyama
State College
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Event Planner
Maebashi Public Theatre
04.2019 - 06.2024
- Planned and organized concerts and events, determining the type of performances and coordinating with artists.
- Coordinated schedules and timelines for events.
- Handled ticket sales, promotion, and marketing efforts to maximize event attendance.
- Ensured smooth event operations on the day of the concert by guiding guests, answering inquiries, and troubleshooting any issues.
- Utilized social media to promote events and increase attendance.
- Worked closely with internal teams and external partners to ensure the successful execution of events.
Medical Office Administrator
Matsumoto Kyoritsu Hospital
04.2016 - 03.2019
- Received, recorded, and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Developed strong interpersonal communication skills by interacting with patients, answering inquiries, and addressing concerns in a compassionate and professional manner.
Education
Bachelor of Arts - Japanese History
Shinshu University
3-1-1 Asahi, Matsumoto, Nagano, Japan03-2016
Skills
- Guest relations
- Crisis management
- Customer service
- Planning and organization
- Event planning
- Social media management
- Event marketing
- Client relations
- Time management
- Microsoft Office Suite
Timeline
Event Planner
Maebashi Public Theatre
04.2019 - 06.2024
Medical Office Administrator
Matsumoto Kyoritsu Hospital
04.2016 - 03.2019
Bachelor of Arts - Japanese History
Shinshu University
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