Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHONEA QUARTLEBAUM

Philadelphia

Summary

Dedicated and highly motivated Behavioral health and human service employee. Applying skills and techniques new and old to ensure the best care for all my patients and their loved ones.

Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.

Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment.

Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Temple Episcopal Hospital
12.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Mental Health Technician

Fairmount Behavioral Health System
06.2024 - 02.2025
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
  • Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.

Mental Health Technician

Belmont Physicians System
03.2023 - 05.2024
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Enhanced therapeutic environment by maintaining clean and organized patient area.

Behavioral Health Aid

Total Transport bus company
08.2021 - 07.2023
  • Assisted with wheelchair and hoist operations daily
  • Worked closely with children with diverse needs
  • Ensured safe and comfortable transportation
  • Developed strong rapport with children
  • Implemented problem-solving skills to handle unexpected situations
  • Eager to master new skills and contribute positively to team goals.

Behavioral Health Technologist

NHS(Merakey)
08.2014 - 12.2019
  • Assisting clients with daily essential activities such as bathing, cooking and or feeding all meals. Transportation to and from any outpatient appointments, day programs and more. Took daily inventory and placed orders for any items needed in the home or facility. Administered and documented medication times and dosage daily in a timely and professional manner. Assisted with wound care, feeding tubes, Tracheostomy tubes and more.
  • Organized and created care plans individually for each client as each are different. Did assessments and intake admission for new clients. Build trusting relationships with children and adult clients to ensure a healthy and successful rapport with them.
  • Provided psychological and emotional support to patients with mental and behavioral health challenges
  • Monitored patient progress and reported changes to clinicians
  • Facilitated group therapy sessions and activities for patients
  • Assisted with crisis intervention activities as needed
  • Maintained a safe and supportive environment for patients
  • Assisted with the development of individualized treatment plans
  • Administered medication as prescribed by clinicians
  • Documented patient behavior and progress in medical records

Education

Associates degree - BHHS

Community college of Philadelphia
Philadelphia, PA

High School Diploma - Basic Academics

Germantown High School
Philadelphia, PA
06.2004

Skills

  • Problem Solving
  • Leadership
  • Time Management
  • Emotional Intelligence
  • Detail Oriented
  • Providing Individual, Family, and Group Counseling Services
  • Understanding of Evidence Based Treatment Models
  • Developing and Implementing Treatment Plans
  • Providing Crisis Intervention and De-escalation Techniques
  • Assessing, Diagnosing, and Treating Mental Health Issues
  • Excellent Communication and Interpersonal Skills
  • Assisting with Daily Essential Activities
  • Transportation
  • Inventory Management
  • Medication Administration
  • Wound Care
  • Assessments and Intake Admission
  • Building Trusting Relationships
  • Providing Psychological and Emotional Support
  • Monitoring Patient Progress
  • Facilitating Group Therapy Sessions
  • Maintaining a Safe and Supportive Environment
  • Administering Medication
  • Documenting Patient Behavior and Progress
  • Creating Care Plans
  • Facilitating Group Activities
  • Developing Relationships and Rapport
  • Conducting Client Assessments
  • Using Deescalation Techniques
  • Light Housekeeping
  • Art Therapy
  • Music Therapy
  • Recreation Therapy
  • Daily Monitoring and Documentation
  • Building Relationships with Clients and Family Members
  • Delivering Therapeutic Group Activities
  • Maintaining Patient Safety and Security
  • Utilizing Crisis Prevention Intervention Techniques
  • De-escalation techniques
  • Behavior observation
  • Suicide prevention
  • Behavior management
  • Patient safety management
  • Stress reduction techniques
  • Crisis intervention
  • Substance abuse awareness
  • Progress monitoring
  • Empathy development
  • Medication administration
  • Family engagement
  • Anger management
  • Self-care promotion
  • Mental health first aid
  • Patient assessment
  • Attention deficit hyperactivity disorder strategies
  • Depression support
  • Cognitive behavioral therapy principles
  • Borderline personality disorder interventions

Certification

  • CET - EKG Technician
  • First Aid/CPR Certified
  • CMT - Certified Medication Technician

Timeline

Mental Health Technician

Temple Episcopal Hospital
12.2024 - Current

Mental Health Technician

Fairmount Behavioral Health System
06.2024 - 02.2025

Mental Health Technician

Belmont Physicians System
03.2023 - 05.2024

Behavioral Health Aid

Total Transport bus company
08.2021 - 07.2023

Behavioral Health Technologist

NHS(Merakey)
08.2014 - 12.2019

Associates degree - BHHS

Community college of Philadelphia

High School Diploma - Basic Academics

Germantown High School

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SHONEA QUARTLEBAUM