Shuayeb Shadi
Philadelphia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Wireless Consultant
Total By Verizon
01.2024 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
- Strengthened brand loyalty by addressing customer inquiries in a timely and professional manner.
- Assisted customers in selecting the best wireless plans, devices, and accessories to meet their unique needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Tax Preparer Assistant
Trust Multi Service
01.2023 - 04.2023
- Supported clients in gathering relevant financial information, enabling accurate tax return filings.
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
- Educated clients on available deductions and credits, maximizing their potential refunds or minimizing liabilities.
- Facilitated communication between clients and tax authorities.
Retail Sales Associate Cashier
One Dollar Zone
10.2021 - 07.2022
- Operated POS terminals and cash drawer balancing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Sales Associate Cashier
Burlington Coat Factoy
06.2021 - 09.2021
- Operated POS terminals and cash drawer balancing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Associate of Arts - Business
Community College of Philadelphia
Philadelphia, PA06.2025
High School Diploma -
Northeast High School
Philadelphia, PA06.2023
Skills
- Building Customer Loyalty
- Meeting Sales Goals
- Merchandise Recommendations
- Sales and Promotions
- Friendly and Helpful
- Reliable and Responsible
- Customer Service
- Multitasking Abilities
Languages
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Wireless Consultant
Total By Verizon
01.2024 - Current
Tax Preparer Assistant
Trust Multi Service
01.2023 - 04.2023
Retail Sales Associate Cashier
One Dollar Zone
10.2021 - 07.2022
Retail Sales Associate Cashier
Burlington Coat Factoy
06.2021 - 09.2021
Associate of Arts - Business
Community College of Philadelphia
High School Diploma -
Northeast High School
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