Siani Faison
Philadelphia
Summary
Seasoned medical records clerk with several years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to hipaa privacy policies.
Highly skilled Medical Records Clerk with experience in managing, organizing and maintaining health information in hospitals and clinics. Possess strong knowledge of medical terminology, coding procedures, and data management principles. Demonstrated abilities include accurate record keeping, strict adherence to confidentiality regulations, and efficient handling of requests for information. Previous roles have resulted in streamlined operations and improved patient care through diligent record maintenance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
YesCare Corp
Philadelphia
01.2025 - Current
- Coordinates closely with interdisciplinary teams to ensure appointment readiness and continuity of care.
- Schedules new and follow-up patient visits, managing multiple provider calendars and balancing patient demand.
- Supports daily team huddles by preparing patient flow reports and verifying required pre-visit documentation.
- Manages appointment cancellations, rescheduling, and follow-ups, ensuring complete documentation in EHR systems.
- Confirms insurance and eligibility and communicates with patients to resolve care delays.
- Monitors appointment lists and pre-visit requirements (labs, imaging), preventing no-shows or unprepared visits.
- Provides administrative support such as record audits and staff communication support across multiple services.
Medical Records Clerk / Psychiatric Technician
Howard R. Young Correctional Institution
Wilmington
11.2021 - Current
- Collaborated with a multidisciplinary care team in a high-pressure correctional facility environment.
- Managed electronic health records and facilitated timely access to psychiatric and medical care.
- Provided appointment coordination for specialty care, urgent care, and observation services.
- Delivered patient education and documented treatment team communication using advanced medical terminology.
- Entered vital signs and maintained detailed behavioral notes to support mental health providers.
- Prioritized and completed high-volume documentation and care coordination under strict regulatory standards.
Client Services Rep
Lincoln Diagnostics LLC
Linden
11.2018 - 10.2021
- Processed and scheduled patient appointments based on physician orders and availability.
- Resolved documentation issues with physicians and submitted data across multiple clinical systems.
- Verified patient demographics and insurance and managed high call volumes in a lab testing environment.
- Facilitated coordination between providers, labs, and patients ensuring timely access to diagnostic care.
Education
High School Diploma -
PA Cyber Charter School
Philadelphia, PA06.2017
Skills
Patient scheduling, follow-ups, and appointment cycle management
EHR & clinical software usage (eg, EPIC/EclinicalWorks equivalents)
Clinical documentation and patient record workflows
Advanced medical terminology and administrative healthcare language
Microsoft Office Suite (Word, Outlook, Excel)
Interdisciplinary care team support & high-volume clinic coordination
Advanced understanding of appointment and patient care cycle flow
Strong written/verbal communication with patients, staff, and providers
Demonstrated ability to educate/support providers regarding administrative flow and shared
patients
Ability to resolve documentation and communication barriers across multiple input channe
Certification
- Certified Nursing Assistant (CNA)
- CPR Certified
- Valid Driver's License
- CNA
- Driver's License
Timeline
Medical Records Clerk
YesCare Corp
01.2025 - Current
Medical Records Clerk / Psychiatric Technician
Howard R. Young Correctional Institution
11.2021 - Current
Client Services Rep
Lincoln Diagnostics LLC
11.2018 - 10.2021
High School Diploma -
PA Cyber Charter School