Sianylee Serrano
Philadelphia
Summary
Dynamic healthcare professional with extensive experience at Kearsley Rehabilitation & Nursing Center. Proven expertise in HIPAA compliance and documentation, enhancing patient care through efficient record management. Recognized for exceptional communication skills and training new staff, fostering a collaborative environment that improves service delivery and patient satisfaction.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unit Clerk
Kearsley Rehabilitation & Nursing Center
Philadelphia,PA
10.2021 - Current
- Managed patient admissions and discharges, ensuring accurate documentation and efficient workflow.
- Coordinated communication between nursing staff, physicians, and families to facilitate care delivery.
- Maintained medical records system, ensuring compliance with regulations and accuracy of patient information.
- Oversaw scheduling of appointments and transportation for patients, improving service efficiency.
- Trained new clerical staff on office protocols and electronic health record systems to enhance team performance.
Phlebotomist
Aculabs
Fort Washington, PA
05.2022 - 07.2024
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records in laboratory information systems for streamlined tracking and reporting.
- Assisted in training new phlebotomists on best practices and procedures to enhance team performance.
- Collaborated with medical staff to coordinate patient scheduling and optimize workflow efficiency.
- Ensured compliance with safety protocols and infection control standards during all phlebotomy procedures.
Nursing Assistant
Oakwood Nursing Center
Philadelphia, PA
09.2021 - 06.2023
- Assisted nursing staff with daily patient care, including hygiene and mobility support.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient information accurately in electronic health records for continuity of care.
- Provided emotional support to patients and families, fostering a compassionate environment.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06-2023
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Chart updating
- Phone reception
- Medical terminology proficiency
Certification
- PT - Phlebotomy Technician
- BLS - Basic Life Support
Languages
Spanish
Professional Working
Timeline
Phlebotomist
Aculabs
05.2022 - 07.2024
Unit Clerk
Kearsley Rehabilitation & Nursing Center
10.2021 - Current
Nursing Assistant
Oakwood Nursing Center
09.2021 - 06.2023
High School Diploma -
Northeast High School