Sidney Pinnix
Pittsburgh
Summary
Detail-oriented QA Test Engineer and Certified ScrumMaster (CSM) with experience supporting Agile software development through manual testing, defect tracking, and cross-functional collaboration. Strong foundation in the software development lifecycle (SDLC), quality metrics, and continuous improvement. Brings a people-focused, process-driven mindset shaped by experience in regulated and client-facing environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
QA Software Technician
DVSport, Inc
Pittsburgh
05.2024 - Current
- Developed and executed manual testing for integration and regression testing in an Agile development environment
- Collaborated closely with software developers and business analysts to identify defects early, and improve overall product quality.
- Track and analyze quality metrics, including defect density and code coverage trends, to assess application health.
- Contribute to continuous improvement by providing quality feedback throughout the SDLC.
Relationship Banker
JPMorgan Chase
Sewickley
10.2021 - 04.2024
- Identified potential fraud risks and ensured compliance with financial and regulatory standards
- Assessed client financial needs and recommended appropriate banking products and services
- Leveraged banking technology platforms to streamline operations and enhance customer experience
- Built strong communication and stakeholder management skills in a highly regulated environment
Life Insurance Broker
Roman Financial
11.2020 - 09.2021
- Analyzed client financial information to recommend appropriate life insurance coverage options
- Developed working knowledge of insurance regulations, products, and compliance requirements
- Utilized CRM tools to track leads, manage contacts, and generate reports
- Delivered tailored, client-focused solutions through consultative communication
Education
Bachelor of Arts - Information Technology
Southern New Hampshire University
Manchester, NH08-2026
Skills
- Manual testing
- Regression testing
- Cross-browser testing
- Basic Network Security Practices
- Identity and Access Management
- Software Maintenance
- SQL
- Agile Framework
Certification
Certified Scrum Master (CSM), Scrum Alliance - 2026
Timeline
QA Software Technician
DVSport, Inc
05.2024 - Current
Relationship Banker
JPMorgan Chase
10.2021 - 04.2024
Life Insurance Broker
Roman Financial
11.2020 - 09.2021
Bachelor of Arts - Information Technology
Southern New Hampshire University