Sierra Adams
East Stroudsburg
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assosiate
Pocono Palace Resort
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Order Receiving and Inventory Management
- Prepared merchandise for the sales floor by pricing or tagging.
- Customer Relations
- Opening and Closing Procedures
- Work Independently
Delivery Driver
DoorDash
10.2021 - Current
- Completed on-time deliveries by choosing the best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
- Self-employed
Receptionist
Kleinsourge Family Eye Care
02.2020 - 05.2021
- Responded to inquiries from callers seeking information
- Verified insurance claims
- Filling
- Customer service
- Handled sensitive information with discretion while maintaining strict confidentiality HIPPA standards
Cashier
Weis
05.2020 - 11.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Hotel Housekeeper
Shawnee Inn And Golf Resort
09.2019 - 03.2020
- Followed daily cleaning schedule to prepare for the arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms, and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms to maintain a clean and tidy environment.
- Replenished toilet paper, soaps, and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Education
Bachelor of Science - Psychology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2026
High School Diploma -
East Stroudsburg Senior High School South
East Stroudsburg, PA05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Food Service
- Medical Receptionist
- Delivery Driver
- Insurance Verification
- HIPPA
- Cash Handling
- Communication Skills
- Cash Register
- Microsoft Office
- Shipping and Receiving
- Medical Records
- Sales
- POS System Operation
- Upselling
- Retail Store Operations
- Guest Relations
- Inventory Control
- Product Knowledge
Certification
CPR/BLS
Languages
English
Timeline
Sales Assosiate
Pocono Palace Resort
05.2023 - Current
Delivery Driver
DoorDash
10.2021 - Current
Cashier
Weis
05.2020 - 11.2020
Receptionist
Kleinsourge Family Eye Care
02.2020 - 05.2021
Hotel Housekeeper
Shawnee Inn And Golf Resort
09.2019 - 03.2020
Bachelor of Science - Psychology
East Stroudsburg University of Pennsylvania
High School Diploma -
East Stroudsburg Senior High School South
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