Sierra McCaleb
Landenberg
Summary
Reliable and adaptable professional with hands-on experience in animal care, customer service, and fast-paced team environments. Known for strong communication, problem-solving, and staying calm under pressure. Passionate about quality work, learning new skills, and contributing positively to any team. Brings a strong work ethic, attention to detail, and genuine care for people, and animals.
Overview
4
4
years of professional experience
Work History
Professional Pet Sitter/Dog Walker
Self Employed- Sovereign Sitter
Wilmington
06.2023 - Current
- Operate an independent pet care business.
- Delivered daily care for various pets, prioritizing well-being and comfort.
- Developed personalized pet care plans based on individual needs and preferences.
- Managed multiple pet sitting assignments, ensuring timely visits and service delivery.
- Cultivated strong client relationships through reliable service and trustworthiness.
- Facilitated effective communication to update pet owners on visits and status.
- Provided exceptional customer service to enhance client relationships.
- Walked multiple dogs daily, focusing on safety and well-being.
- Coordinated schedules to accommodate diverse dog walking requests.
Supervisor/Canine Handler
Dogtopia (Red Barn Dog Ops LLC)
Wilmington
08.2023 - 08.2025
- Promoted from canine handler to supervisor based on reliability and performance.
- Supervised daily operations of a high-traffic dog daycare environment.
- Trained staff on animal handling and safety protocols to ensure compliance.
- Monitored dog behavior, addressing issues to maintain safety and control.
- Managed rooms with over 20 dogs independently while upholding safety standards.
- Conducted monthly inventory checks to maintain adequate stock levels for products.
- Acted as liaison between upper management and staff, enhancing communication flow.
- Fostered positive work environment, leading to increased team morale.
- Known for calm crisis management, and dependable leadership.
Expo/Head Food Runner
Southgate Grill
Ocean Pines
05.2022 - 05.2023
- Achieved rapid promotion due to exceptional performance and reliability.
- Trained new staff on food running protocols for improved efficiency.
- Managed communication between kitchen and servers to ensure seamless operations.
- Coordinated timely food delivery to tables, enhancing guest satisfaction.
- Monitored inventory levels, promptly reporting shortages to management.
- Established strong relationships with regular guests to improve dining experiences.
- Adhered strictly to health code regulations regarding food safety and sanitation.
- Organized kitchen workflow during peak hours to maintain operational efficiency.
Education
Associate of Science - Criminal Justice
Delaware Technical Community College
Wilmington, DE04-2027
High School Diploma -
Stephen Decatur Highschool
Berlin, MD05-2022
Career And Technical Education Diploma (CTE) - Agricultural Science
Worcester Technical Highschool
Berlin, MD05-2022
Skills
- Effective communication
- Customer service and support
- Team leadership
- Time management
- Problem resolution
- Staff training and development
- Emergency response management
- Inventory oversight
- Client confidentiality practices
- Canine behavior expertise
- Leadership skills
- Incident documentation and reporting
- Risk assessment
- Sales and promotion strategies
- Multitasking abilities
- Work ethic and professionalism
References
References available upon request.
Timeline
Supervisor/Canine Handler
Dogtopia (Red Barn Dog Ops LLC)
08.2023 - 08.2025
Professional Pet Sitter/Dog Walker
Self Employed- Sovereign Sitter
06.2023 - Current
Expo/Head Food Runner
Southgate Grill
05.2022 - 05.2023
Associate of Science - Criminal Justice
Delaware Technical Community College
High School Diploma -
Stephen Decatur Highschool
Career And Technical Education Diploma (CTE) - Agricultural Science
Worcester Technical Highschool