Silvana Zhegra
Chalfont
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Teacher
Mater Dei Catholic High School
2020.09 - 2023.12
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Assistant Manager
Ten Thousand Villages
2019.09 - 2020.08
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Virtual Assistant
Thomas Pink
2016.10 - 2018.02
- Conferred with customers by telephone, chat or email to provide information.
- Completed business correspondence, transcription, and data entry.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
Education
MBA - Master in Secondary Education
University of Tirana
Tirana, Albania07.2013
Bachelor of Science - Biology
University of Science in Tirana
Tirana, Albania 07.2011
Skills
- Analytical Thinking
- Problem Solving Skills
- Computer Skills( Excel, Word, etc. )
- Detail Oriented
English, Albanian
Fluent in English and Albanian.
Timeline
Teacher
Mater Dei Catholic High School
2020.09 - 2023.12
Assistant Manager
Ten Thousand Villages
2019.09 - 2020.08
Virtual Assistant
Thomas Pink
2016.10 - 2018.02
MBA - Master in Secondary Education
University of Tirana
Bachelor of Science - Biology
University of Science in Tirana
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