Simone Rey
Clarion
Summary
Compassionate Hearing Instrument Specialist with a focus on hearing aid fitting, patient counseling, and documentation skills. Committed to enhancing patient experiences through thorough assessments and education on hearing solutions.
Overview
4
4
years of professional experience
Work History
Hearing Instrument Specialist
HearingLife
Clarion, PA
04.2026 - Current
- Conducted hearing assessments to evaluate patient needs and recommend appropriate hearing solutions.
- Fitted and adjusted hearing instruments to ensure optimal performance and comfort for patients.
- Educated patients on proper use, maintenance, and care of hearing devices to enhance user experience.
- Collaborated with audiologists to develop customized treatment plans based on individual patient evaluations.
Apprentice
HearingLife
Clarion, PA
03.2025 - 04.2026
- Assisted in conducting hearing assessments and interpreting results for patients.
- Collaborated with audiologists and HIS's to maintain accurate patient records and documentation.
- Supported inventory management by tracking supplies and ordering necessary materials.
- Developed strong relationships with patients to enhance their experience and satisfaction.
- Participated in ongoing training programs to enhance knowledge of hearing healthcare products and services.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Prepared and organized hearing aids for patient fittings, ensuring proper functionality.
- Educated patients on hearing aid use, maintenance, and troubleshooting techniques.
Patient Care Coordinator
HearingLife
Clarion, PA
10.2022 - 03.2025
- Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
- Managed patient records using electronic health record systems for improved accuracy and accessibility.
- Assisted patients with insurance inquiries, ensuring clarity on coverage and benefits.
- Developed patient education materials to support treatment plans and improve understanding.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Education
High School Diploma -
Redbank Valley High School
New Bethlehem, PA05-2012
Skills
- Hearing aid verification
- Hearing aid maintenance
- Pure tone audiometry
- Patient care
- Documentation skills
- Patient counseling
- Appointment setting
- Speech audiometry
- Real ear measurement
- Hearing aid repairs
- Hearing aid fitting
- Earmold impressions
- Hearing aid troubleshooting
- Hearing aid programming
Timeline
Hearing Instrument Specialist
HearingLife
04.2026 - Current
Apprentice
HearingLife
03.2025 - 04.2026
Patient Care Coordinator
HearingLife
10.2022 - 03.2025
High School Diploma -
Redbank Valley High School