Sireeda Porterfield
Philadelphia,Phialdelphia
Summary
Dynamic Physicians Coordinator at Gastrointestinal Associates and Endoscopy Center, skilled in clinical judgment and patient education. Enhanced patient satisfaction through effective communication and organized educational sessions. Proficient in EMR/EHR systems, ensuring data integrity while training staff to maintain operational excellence. Committed to promoting gastrointestinal health and preventive care.
Overview
4
4
years of professional experience
Work History
Physicians Coordinator
Gastrointestinal Associates and Endoscopy Center
03.2022 - Current
- Facilitated effective communication between patients and healthcare providers to enhance understanding of treatment plans.
- Organized patient education sessions to promote awareness of gastrointestinal health and preventive measures.
- Scheduled and coordinated patient appointments and procedures, ensuring efficient workflow in the clinic.
- Maintained accurate and up-to-date medical records for all patients, enhancing data integrity and accessibility.
- Trained new staff on office procedures and patient management systems to ensure operational consistency.
- Resolved patient inquiries and concerns, enhancing overall patient satisfaction and trust.
Patient Access Representative
Gastrointestinal Associates
Jenkintown, Pennsylvania
03.2022 - Current
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
Education
High School Diploma -
Overbrook Highschool
Philadelphia, PA06-2005
Skills
- Medical history taking
- Clinical judgment
- Physical examinations
- Teaching and mentoring
- EMR / EHR
Timeline
Physicians Coordinator
Gastrointestinal Associates and Endoscopy Center
03.2022 - Current
Patient Access Representative
Gastrointestinal Associates
03.2022 - Current
High School Diploma -
Overbrook Highschool