Skye Chase
Lancaster
Summary
Results-driven manager with a strong background in conflict resolution, team performance monitoring, and customer service excellence. Committed to fostering a positive work environment while maintaining high operational standards.
Overview
19
19
years of professional experience
Work History
Manager
Stoltzfus Salad's
Laurel
06.2007 - Current
- Resolved conflicts and challenges within the team to maintain a positive work environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Bakery Wrapper
Costco
Lancaster
09.2012 - 08.2021
- Ensured strict adherence to sanitation standards while handling and packaging bakery products.
- Collaborated with team members to maintain a clean and organized workspace throughout the bakery department.
- Monitored product freshness and quality, discarding any expired or damaged items.
- Communicated effectively with customers to provide product information and address inquiries.
- Participated in regular safety meetings, reinforcing best practices among team members.
Manager
Auntie Anne's Pretzels
Lancaster
05.2010 - 01.2020
- Facilitated team meetings to foster communication and collaboration.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Bachelor of Arts - Psychology
Souther New Hampshire University
Manchester, NH11-2025
Skills
- Conflict resolution
- Team collaboration
- Customer service
- Effective communication
- Training and development
- Data analysis
Timeline
Bakery Wrapper
Costco
09.2012 - 08.2021
Manager
Auntie Anne's Pretzels
05.2010 - 01.2020
Manager
Stoltzfus Salad's
06.2007 - Current
Bachelor of Arts - Psychology
Souther New Hampshire University