Skye Vogel
Johnstown
Summary
Compassionate Certified Veterinary Technician with a professional experience at Cambria Veterinary Care, excelling in client communication and record keeping. Adept at enhancing customer satisfaction through effective problem resolution and knowledgeable service. Passionate about promoting products with tailored recommendations, while fostering strong team collaboration to achieve shared goals.
Overview
11
11
years of professional experience
Work History
Certified Veterinary Technician
Cambria Veterinary Care
Johnstown
02.2017 - Current
- Organized patient records using an electronic database system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Attended meetings with vendors to discuss product specifications for samples.
- Building/maintaining client relationships
Retail Sales Associate
Gardners Candies
Johnstown
10.2013 - 11.2018
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Answered questions about current promotions and resolved issues according to store policies.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Education
Associate of Applied Science - Veterinary Technology
Vet Tech Institute
Pittsburgh, PA02-2017
Skills
- Client communication
- Customer service
- Record keeping
- Team collaboration
- Time management
- Sales support
- Diagnostic sampling
Timeline
Certified Veterinary Technician
Cambria Veterinary Care
02.2017 - Current
Retail Sales Associate
Gardners Candies
10.2013 - 11.2018
Associate of Applied Science - Veterinary Technology
Vet Tech Institute