Sofia Fanelli
Exton
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bahama Breeze Island Grille. Proven ability to engage guests and manage multiple tables efficiently, ensuring a memorable dining experience. Adept in cash handling and maintaining cleanliness standards, contributing to team success in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Bahama Breeze Island Grille
03.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Suburban Restaurant and Beer Garden
09.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
TJX Companies
09.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Team Member
Duck Donuts
07.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Health Science Respiratory Care Concentration
West Chester University of Pennsylvania
West Chester, PA05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Cleanliness standards
Timeline
Server
Bahama Breeze Island Grille
03.2025 - Current
Server
Suburban Restaurant and Beer Garden
09.2023 - 03.2024
Team Member
TJX Companies
09.2022 - 03.2023
Team Member
Duck Donuts
07.2022 - 03.2023
Bachelor of Science - Health Science Respiratory Care Concentration
West Chester University of Pennsylvania
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