Sofia Lema
State College,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Intern
U.S. Immigration Law Counsel
06.2025 - 08.2025
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
Front Desk Associate
Roberta Schilling Collection
05.2023 - 09.2024
- Assisted in welcoming and guiding guests
- Oversaw social media accounts
- Organized logistics to ensure seamless event flow
- Facilitated daily operations for sales staff
- Reviewed files to check for complete and accurate information.
Barista
Teadori
10.2023 - 12.2024
- Curated and delivered a range of refreshments
- Organized work area efficiently
- Delivered exceptional service in a friendly manner
- Supported inventory control through reorganization
- Conducted trainings for new hires on operational protocols
Education
High School Diploma -
Doral Academy Preparatory School
Doral, FL06.2022
Some College (No Degree) - Political Science
Pennsylvania State University
University Park, PA05-2026
Skills
- Proficient in English and Spanish
- Guest Relations
- Time Management
- Front Office Support
- Conflict Management
- Administrative Skills
- Listening Skills
- Multi-tasking strength
- Dispute mediation
- Promotional support
Languages
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Sales Associate
Urban Outfitters, Inc.
06.2025 - Current
Intern
U.S. Immigration Law Counsel
06.2025 - 08.2025
Barista
Teadori
10.2023 - 12.2024
Front Desk Associate
Roberta Schilling Collection
05.2023 - 09.2024
High School Diploma -
Doral Academy Preparatory School
Some College (No Degree) - Political Science
Pennsylvania State University
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