Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Sohaila Siddiqui

Sohaila Siddiqui

Holland
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Brings proven ability to streamline complicated operations in fast-paced environment. Goal-oriented, polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele.

Overview

18
18
years of professional experience

Work History

Personal Banker

Customers Bank
05.2021 - Current
  • Assist customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Utilize strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
  • Work closely with team to strategize sales techniques to increase branch production and customer service.
  • Cross-sell bank products and services to meet customer’s needs and provide best options.

Assistant manager-licensed Financial

TD Bank
02.2016 - 10.2020
  • Analyzed client capital structures and plans and recommended products and financial strategies to meet needs
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services
  • Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
  • Mentored junior colleagues in sales techniques and product knowledge, fostering a collaborative work environment.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.

Linguist /translator for DOD Contract

WorldWide Language Resources Inc.
01.2012 - 05.2014
  • Outlined research findings in detailed documentation to support decision making by clients and team members.
  • Translated complex texts for clients, ensuring accurate representation of source material in target languages.

Manager

Edible Arrangement
02.2006 - 10.2011
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Recruited, hired and trained new employees, including monitoring and review of individual performance
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

Associate of Science in Science And Technology -

College Of Philadelphia
05.2015
  • 3.98 GPA

Bachelor of Science - Liberal Arts And Sciences

College Of Quetta
05.1988


  • 3.50 GPA


Skills

  • Microsoft Office applications
  • Banking operation applications
  • Expertise with Sales Force application
  • Loan application proficiency
  • Training and coaching
  • Salesforce Management
  • Customer Service-Oriented
  • Positive Attitude
  • Strong Interpersonal Skills
  • Goal-Oriented
  • Fast learner
  • Proactive and Focused
  • Creative Thinking
  • 6 language Fluency
  • Relationship Building Skills
  • Project Management
  • Financial Advising
  • Consumer Lending
  • Recruitment and hiring
  • Notary PA & NJ

Accomplishments

  • Afghanistan Project- Recognition by Commander in Chief on accomplishing challenging target goals .
  • TD Bank -Recognitions and awards for bringing in large number of investment clients
  • Customers Bank - Recognitions by CEO and management for exemplary customer service and sales .

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Banker - Customers Bank
05.2021 - Current
Assistant manager-licensed Financial - TD Bank
02.2016 - 10.2020
Linguist /translator for DOD Contract - WorldWide Language Resources Inc.
01.2012 - 05.2014
Manager - Edible Arrangement
02.2006 - 10.2011
College Of Philadelphia - Associate of Science in Science And Technology,
College Of Quetta - Bachelor of Science, Liberal Arts And Sciences

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Sohaila Siddiqui