Sonia A. Omar

Key Responsibilities:

• Conducted internal audits across university branches - evaluating financial records, administrative processes, and compliance with institutional policies and regulatory standards.
• Developed and refined audit procedures - to align with international auditing standards and institutional objectives.
• Assisted in shaping the internal audit framework - including defining the department's mission, vision, objectives, and organizational structure.
• Supported the preparation and execution of audit - plans, addressing scheduled and ad hoc audit tasks as directed by leadership.
• Evaluated and enhanced internal controls- to ensure operational efficiency, policy compliance, and risk mitigation.
• Collaborated on risk assessment - to identify vulnerabilities and recommend strategic control measures.
• Prepared comprehensive audit - reports, documenting findings and providing actionable recommendations for improvement.
• Monitored implementation of audit - recommendations to ensure timely corrective actions and continuous quality improvement.
• Provided guidance and training to staff - on audit procedures, compliance standards, and best practices.
• Identified opportunities for process - optimization, enhancing efficiency and effectiveness in university financial and administrative operations.

Key Achievements

• Improved audit efficiency by 25% by streamlining internal audit processes, reducing cycle time, and enhancing compliance monitoring.
• Reduced compliance violations by 30% through proactive risk assessments and corrective action implementation.
• Developed a standardized audit framework, improving consistency and adherence to university policies and international audit standards, leading to a 40% increase in audit accuracy.
• Led successful internal audit reviews, achieving 100% compliance with accreditation and regulatory requirements.
• Strengthened internal controls, reducing financial discrepancies by 20% and enhancing operational efficiency.
• Optimized resource utilization, identifying cost-saving opportunities that resulted in a 15% budget efficiency improvement.
• Increased reporting accuracy by 35%, providing structured audit reports that enhanced executive decision-making.
• Conducted compliance training for university staff, improving audit preparedness and awareness, leading to a 50% decrease in non-conformance issues.
• Enhanced risk management procedures, leading to a 25% improvement in risk detection and mitigation strategies.

Key Responsibilities:

• Developing and Managing the University Quality Manual – Establishing a comprehensive document that defines the regulatory framework governing teaching and learning, ensuring alignment with national and international accreditation standards.
• Developing and Implementing Quality Assurance Policies and Procedures – Designing and overseeing policies to enhance academic and administrative quality, improve efficiency, and ensure continuous institutional development.
• Designing and Implementing Effective Educational Processes – Developing structured processes to enhance teaching methodologies, student learning outcomes, and overall academic quality.
• Developing a University Procedure Manual – Compiling a detailed manual containing standardized work instructions to ensure consistency, efficiency, and compliance with university policies and quality assurance standards.
• Managing Quality Audits and Accreditation Processes – Leading internal and external quality audits, ensuring compliance with accreditation bodies, and implementing continuous improvement initiatives.
• Data Analysis and Evidence-Based Decision-Making – Utilizing data-driven insights to assess academic performance, monitor key performance indicators (KPIs), and drive quality enhancement initiatives.
• Leading Quality Assurance Teams and Training Programs – Supervising quality assurance teams, conducting training sessions, and fostering a culture of continuous quality improvement among faculty and staff.
• Enhancing Student Experience and Academic Excellence – Overseeing student feedback mechanisms, program evaluations, and faculty development programs to ensure a high-quality educational environment.
• Key Achievements:
• Achieved 98% accreditation compliance, leading the development and implementation of a comprehensive quality assurance framework aligned with national and international higher education standards.
• Enhanced internal audit efficiency by 30%, optimizing quality assessment procedures and reducing reporting turnaround time through streamlined workflows and automated tracking systems.
• Reduced non-conformance issues by 40%, implementing proactive monitoring strategies, corrective action plans, and faculty training programs to ensure regulatory compliance.
• Improved academic and administrative performance metrics by 25%, introducing a data-driven quality management system with measurable key performance indicators (KPIs).
• Developed and institutionalized a university-wide Quality Manual, standardizing policies, procedures, and quality benchmarks across all departments to ensure operational consistency.
• Increased operational efficiency by 20%, integrating digital quality assurance tools for real-time monitoring, document control, and process optimization.
• Led the university's reaccreditation efforts, securing full compliance with accreditation bodies and achieving outstanding evaluation scores through strategic planning and rigorous quality control measures.
• Strengthened faculty and staff engagement in quality assurance initiatives, increasing participation in training and quality improvement programs by 50%, fostering a culture of continuous improvement.
• Established a structured feedback and evaluation system, enhancing student and faculty satisfaction rates by 30% through systematic surveys, performance reviews, and stakeholder engagement.

Key Responsibilities:

• Led the Quality Assurance Department during a transitional period - ensuring the continuity of quality management processes.
• Supervised accreditation and compliance activities - ensuring adherence to national and international standards.
• M anaged internal audits and quality assessments - identifying areas for improvement and implementing corrective actions.
• Oversaw academic and administrative quality processes - enhancing operational efficiency and compliance.

Facilitated cross - departmental collaboration to maintain a culture of continuous quality improvement.

Provided guidance and training - to staff on quality management systems and institutional policies.

Key Achievements:

• Successfully streamlined internal audit procedures, reducing compliance gaps by 20% within one month.
• Implemented a new quality control workflow that improved efficiency in academic and administrative processes.
• Led a rapid accreditation readiness review, ensuring compliance with key regulatory requirements.

Key Responsibilities:

• Developed and documented comprehensive work standards and procedures - to ensure operational consistency, compliance with university policies, and alignment with industry best practices in academic and administrative processes.
• Planned, coordinated, and executed annual quality audits across university departments - ensuring all audits were completed on time, met regulatory requirements, and identified areas for process improvement.
• Collaborated with cross-functional teams - to plan and oversee the development of academic, administrative, and financial operations, ensuring integration of quality assurance processes that promote operational efficiency and service excellence.
• Designed and implemented a centralized database system - to monitor and manage the validation, calibration, and performance of educational equipment, ensuring optimal functionality and minimizing downtime.
• Utilized data analytics and audit results - to produce actionable insights for senior management, facilitating data-driven decision-making and continuous quality improvement.
• Developed and maintained key performance indicators (KPIs) for all academic and administrative processes - ensuring alignment with strategic goals and driving improvements in efficiency, compliance, and overall quality.
• Led the implementation of corrective and preventive actions (CAPA) based on audit findings - ensuring that issues were resolved promptly and preventing recurrence.
• Provided training and support to university staff - on quality management systems, processes, and best practices, ensuring alignment with quality standards and fostering a culture of continuous improvement.

Key Achievements:

• Successfully improved audit efficiency by streamlining scheduling and execution, reducing audit cycle time by 20%.
• Enhanced equipment management processes, increasing operational efficiency by 20% through the implementation of a comprehensive monitoring database.
• Improved university compliance rates with internal and external quality standards, achieving 12% improvement in accreditation outcomes.