Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Sonia Kelly

East Stroudsburg

Summary

Dedicated Phlebotomist Technician with extensive experience at St. Luke'. Professional healthcare provider ready for role in phlebotomy. Demonstrates strong expertise in blood collection, sample preparation, and patient care, ensuring high-quality results. Strong focus on teamwork and adapting to changing needs while maintaining reliability. Skilled in using phlebotomy equipment, maintaining patient records, and following safety protocols.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician

St Lukes Hospital
04.2024 - Current
  • Collected blood samples from patients following established protocols and safety guidelines.
  • Assisted in preparing samples for laboratory analysis, ensuring proper labeling and documentation.
  • Maintained cleanliness and organization of phlebotomy area to promote a safe work environment.
  • Educated patients on procedures and addressed concerns to facilitate a comfortable experience.
  • Collaborated with healthcare staff to streamline patient processing and enhance workflow efficiency.
  • Participated in training sessions to learn new skills and reinforce best practices in phlebotomy techniques.
  • Monitored equipment functionality, reporting issues promptly to ensure operational readiness.
  • Contributed to inventory management by tracking supplies and assisting with restocking as needed.
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
  • Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
  • Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
  • Provided excellent customer service while verifying patient information and insurance at registration.
  • Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
  • Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
  • Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
  • Maintained a clean and safe work environment, adhering to infection control policies and procedures.
  • Contributed to increased clinic efficiency by maintaining an organized inventory of phlebotomy supplies and equipment.
  • Collaborated with multidisciplinary healthcare teams to ensure high-quality diagnostic services for patients.
  • Streamlined the specimen tracking process with meticulous documentation of all collected samples.
  • Promoted a positive atmosphere within the workplace through active participation in staff meetings and team-building activities.
  • Mitigated risk factors within the lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Conducted venipuncture and other CT procedures.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Verified patients' identification for proper sample collection.
  • Participated in quality assurance and competency assessment initiatives.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Provided guidance and support to laboratory personnel.

Traditional Home Health Care

Traditions Health Care
03.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Avian Health Homecare

Aveanna Heathcare
01.2019 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Pleasant Valley High School
Brodheadsville, PA
07-2016

Skills

  • Venipuncture
  • Proper tourniquet use
  • Order of draw
  • Data entry
  • Venipuncture technique
  • HIPAA
  • Capillary puncture
  • Needle disposal
  • Patient confidentiality
  • Bilingual (spanish and english)
  • Specimen labeling
  • Geriatric phlebotomy
  • Recording data
  • Quality control
  • Hemoglobin testing
  • Sample and specimen collection
  • Medical records maintenance
  • Pediatric phlebotomy
  • Quality control guidelines
  • Infection control
  • Sample preparation
  • Specimen labeling procedures
  • Health education
  • Medical records review
  • Diagnostic testing
  • Adaptable approach
  • Anatomy
  • Therapeutic phlebotomy
  • Sanitation and sterilization
  • Patient comfort
  • Blood collection
  • Patient identification
  • Patient care
  • Specimen handling
  • Patient support
  • Specimen preparation
  • Venipuncture expertise
  • HIPAA compliance
  • Patient preparation
  • Health and safety
  • On-site testing
  • Specimen collection and storage
  • Venipuncture and capillary puncture
  • Proper labeling
  • Communication
  • Customer service
  • Phlebotomy technician
  • Butterfly venipuncture
  • Decision-making
  • Sample collection
  • Specimen collection
  • Phlebotomy technician (PT)
  • Team leader
  • Relationship building
  • Attention to detail
  • Finger stick method
  • Patient monitoring
  • Biohazard policy compliance
  • Sample processing
  • Glucose screening
  • Data confidentiality
  • Blood culturing

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Improved blood collection process by preparing supplies to match patient load.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Phlebotomist , St Luke University health Network School Of Phlebotomy Program

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Phlebotomist Technician

St Lukes Hospital
04.2024 - Current

Traditional Home Health Care

Traditions Health Care
03.2020 - 01.2021

Avian Health Homecare

Aveanna Heathcare
01.2019 - 01.2021

High School Diploma -

Pleasant Valley High School

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Sonia Kelly