Sonniah Camp
Philadelphia
Summary
Customer-focused professional with 5+ years of experience in customer service and office support roles. Skilled in communication, administrative tasks, and problem-solving while maintaining organization and professionalism in fast-paced environments. Reliable, adaptable, and committed to delivering excellent service and support
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Patient Front Desk Coordinator
Vybe Urgent Care
Philadelphia
06.2025 - Current
- Greet and check in patients in a high-volume urgent care setting
- Verify patient demographics, insurance information, and documentation
- Schedule appointments and coordinate patient flow efficiently
- Maintain patient confidentiality and HIPAA compliance
- Deliver professional and compassionate customer service while multitasking
Security Guest Check-In
Allied Universal
04.2024 - 06.2025
- Managed guest and visitor check-in procedures for secured facilities
- Verified identification and maintained accurate visitor logs
- Assisted guests with directions and general inquiries
- Helped ensure safety, compliance, and a welcoming environment
Retail Sales Associate
TJ Maxx
11.2020 - 04.2024
- Assisted customers with product selection and purchase decisions
- Operated POS systems and handled cash transactions accurately
- Maintained merchandise displays and store organization
- Resolved customer concerns to ensure satisfaction
- Collaborated with team members to meet daily sales and service goals
Education
Paul Robeson High School For Human Services
Philadelphia, USASkills
- Customer Service & Guest Relations
- Front Desk & Reception Operations
- Patient Intake & Scheduling
- HIPAA Awareness
- Cash Handling & POS Systems
- Multitasking & Time Management
- Communication & Problem Solving
- Attention to Detail
Timeline
Patient Front Desk Coordinator
Vybe Urgent Care
06.2025 - Current
Security Guest Check-In
Allied Universal
04.2024 - 06.2025
Retail Sales Associate
TJ Maxx
11.2020 - 04.2024
Paul Robeson High School For Human Services