Sophia Grillo
Saylorsburg
Summary
Offering strong interpersonal and organizational skills, ready to learn and thrive in a dynamic environment. Brings solid understanding of Criminal Justice principles and adept at communication and multitasking. Ready to use and develop problem-solving and time management skills in criminological role.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
01.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Associate
New Balance Factory Store
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Guest Services Associate
Kalahari Resorts Poconos
07.2024 - 01.2025
- Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers.
- Provided information about area attractions and provided directions.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
Education
Bachelor of Science - Criminal Justice
Louisiana State University
Baton Rouge, LA07-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Multi-tasking strength
- Reliable and punctual
- Problem-solving
Timeline
Barista
Starbucks
01.2025 - Current
Sales Associate
New Balance Factory Store
07.2024 - Current
Guest Services Associate
Kalahari Resorts Poconos
07.2024 - 01.2025
Bachelor of Science - Criminal Justice
Louisiana State University
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks