Sophia Messina
Hatfield
Summary
Recent graduate with a Bachelor’s degree in Business Management, bringing a strong foundation in customer service and event coordination. Experienced in social media management, team leadership, and problem-solving, developed through roles in hospitality and community outreach. Passionate about applying organizational and communication strengths to support community engagement and drive business success.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Quakertown Christian School
Quakertown, PA
01.2026 - Current
- Assisted with implementing lesson plans and kept students engaged during class.
- Adjusted teaching approaches to support different learning styles and needs.
- Worked with students to help them better understand the material.
- Helped maintain a safe, respectful classroom where students felt comfortable learning.
Social Media Manager
Ace Hardware
Remote
05.2025 - Current
- Creates content that reflects the brand and connects with the local audience.
- Shares regular updates on promotions, events, and products.
- Edits photos using Canva to highlight merchandise and seasonal displays.
- Monitors performance and adjusts content to grow reach and followers.
- Drives in-store traffic and engagement through targeted social media campaigns.
Social Media Intern
Ace Hardware
Remote
01.2025 - 05.2025
- Built and managed the store’s Facebook and Instagram from the ground up.
- Created brand-aligned content to connect with the local audience.
- Posted regular updates on promotions, events, and products.
- Edited photos highlighting merchandise and seasonal themes.
- Tracked performance and adjusted content to grow reach and followers.
- Increased in-store visits and engagement through targeted social media campaigns.
Business Development and Community Engagement Intern
BrentwoodUp Chamber of Commerce
Brentwood, TN
01.2025 - 05.2025
- Gained hands-on experience in business operations, community outreach, and event coordination.
- Assisted with planning and organizing local business events and networking opportunities.
- Supported administrative duties such as data entry, phone communication, and member services.
- Built and maintained strong relationships with local businesses and sponsors.
- Worked with Microsoft Office to complete daily administrative tasks.
Server/Bartender
Olive Garden
Cool Springs, TN
09.2023 - 05.2025
- Trained new servers on company policies, customer service standards, and operational best practices.
- Operated cash registers efficiently, processing cash and card transactions, and reconciled drawers to ensure financial accuracy.
- Accurately entered orders into the system and coordinated with kitchen staff to ensure timely service.
- Adhered to safety, sanitation, and food handling protocols.
- Maintained professional communication with customers, team members, and management .
- Kept current on menu offerings, ingredients, preparation methods, and dietary restrictions.
- Managed bar inventory and ensured appropriate stock levels.
Shampoo Assistant
Belle Mariposa Salon
Lansdale, PA
09.2021 - 05.2022
- Provided exceptional customer service to create welcoming atmosphere for clients
- Maintained meticulous cleanliness by sweeping and mopping floors, contributing to a pleasant and hygienic salon environment.
- Assisted in managing inventory of supplies, ensuring availability and reducing last-minute shortages, resulting in smoother operations.
Education
Bachelor's Degree - Business Administration
Trevecca Nazarene University
Nashville, TN05.2025
High School Diploma -
Dock Mennonite Academy
Lansdale, PA05.2022
Skills
- Customer Service
- Event Coordination
- Networking
- Adaptability
- Team Leadership
- Social Media
- Communication
- Problem Solving
- Cash Handling
- Quality Control
- Sales
- Time Management
Timeline
Substitute Teacher
Quakertown Christian School
01.2026 - Current
Social Media Manager
Ace Hardware
05.2025 - Current
Social Media Intern
Ace Hardware
01.2025 - 05.2025
Business Development and Community Engagement Intern
BrentwoodUp Chamber of Commerce
01.2025 - 05.2025
Server/Bartender
Olive Garden
09.2023 - 05.2025
Shampoo Assistant
Belle Mariposa Salon
09.2021 - 05.2022
Bachelor's Degree - Business Administration
Trevecca Nazarene University
High School Diploma -
Dock Mennonite Academy