Overview
Work History
Education
Skills
LEADERSHIP EXPERIENCE
Timeline
Generic

Sophie Lopez

Kingston,PA

Overview

5
5
years of professional experience

Work History

Team Member

Burger King
07.2025 - Current
  • Maintained cleanliness and organization of work areas to uphold store standards.
  • Resolved customer inquiries and complaints effectively, improving satisfaction rates.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Joann Fabrics and Crafts
11.2024 - Current
  • Processed customer payments with accuracy and speed.
  • Greeted customers, offered assistance, advice, and offered promotional items.
  • Timely arrival and overtime as needed.
  • Replenished inventory promptly.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.

Concession Stand Worker

Riverside Vikings Football Concessions
06.2020 - 11.2024
  • Worked concession stand and merchandise booth.
  • Greeted visitors, took orders, and offered promotional items.
  • Maintained accurate register / cash till.
  • Coordinated orders with kitchen staff / servers.
  • Timely arrival and overtime as needed.
  • Managed inventory of team logo items (i.e water bottles, decals, activewear).

Education

High School Diploma -

Wyoming Valley West Senior High School
Plymouth, PA
06.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Creativeness
  • Time Management
  • Leadership skills
  • Cash handling
  • Heavy lifting
  • Complaint resolution

LEADERSHIP EXPERIENCE

  • Peer2Peer — Club Member
  • September 2023 - May 2025
  • Worked with Special Education and Autistic Support students
  • Utilized emotional intelligence skills including empathy, self-awareness, and patience.
  • Coordinated field trips and fundraising events with club advisors
  • WVW Spartan Marching Band — Section Leader
  • July 2022 - May 2025
  • Created a safe, working, and healthy learning environment for all members
  • Aided newcomers with learning marching band basics
  • Communicated thoroughly with other section leaders and faculty members
  • Showed proficient skills in team organization, time adjusting, and quick thinking

Timeline

Team Member

Burger King
07.2025 - Current

Team Member

Joann Fabrics and Crafts
11.2024 - Current

Concession Stand Worker

Riverside Vikings Football Concessions
06.2020 - 11.2024

High School Diploma -

Wyoming Valley West Senior High School

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Sophie Lopez