SPENCER SEER
Wyncote
Summary
Senior banking professional with expertise in sales strategy development and team training. Demonstrated success in regulatory compliance and risk assessment, consistently meeting sales targets and improving customer satisfaction. Capable of delivering customized financial solutions that enhance client experiences.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Senior Banker
PNC Bank
Jenkintown
06.2016 - Current
- Managed customer relationships and provided tailored financial solutions.
- Achieved or exceeded personal sales goals on consistent basis.
- Developed financial plans to meet client needs and investment goals.
- Ensured adherence to regulatory guidelines in all banking operations.
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Manager
LATTORE'S RESTAURANT
Wildwood
04.2012 - 08.2015
- Developed operational strategies that improved workflow efficiency across the restaurant.
- Hired and trained staff to enhance team performance and service quality.
- Oversaw daily operations, ensuring smooth functioning of all restaurant aspects.
- Monitored inventory and ordered materials weekly to maintain optimal stock levels.
- Implemented marketing strategies that expanded reach to a wider demographic.
- Streamlined kitchen processes to increase speed and efficiency in food preparation.
Education
Bachelor of Arts - Business Administration And Management
Arcadia University
Glenside, PA05-2016
Skills
- Financial planning
- Regulatory compliance
- Customer relationship management
- Sales strategy development
- Risk assessment
- Team leadership
- Problem solving
- Conflict resolution
Certification
PNC- CERTIFIED WOMEN'S BUSINESS ADVOCATE
Accomplishments
PDSJ MARKET ALL-STAR RECIPIENT- 2021
Timeline
Senior Banker
PNC Bank
06.2016 - Current
Manager
LATTORE'S RESTAURANT
04.2012 - 08.2015
Bachelor of Arts - Business Administration And Management
Arcadia University