Stacey Hetherington
Glenside
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
13
13
years of professional experience
Work History
Salesperson
Monat, Market Partner
08.2024 - Current
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Utilized CRM software to track sales activities and manage client interactions effectively.
- Collaborated with team members to implement innovative sales strategies that increased overall performance.
- Trained new staff on product knowledge and effective sales techniques to improve team productivity.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Set and achieved company defined sales goals.
Hairstylist
Salon Industry
09.2012 - Current
- Assisted clients with hair consultations to identify desired styles and services.
- Learned to operate styling tools and equipment effectively for various hair treatments.
- Supported team in adhering to safety protocols and sanitation practices.
- Participated in training sessions to enhance product knowledge and service skills.
- Processed payments, entering sales in register for prompt customer service.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Office Assistant
Salon Industry
09.2012 - Current
- Managed appointment scheduling and client communications to enhance customer satisfaction.
- Assisted in inventory management, ensuring timely replenishment of salon products.
- Coordinated front desk operations, providing administrative support to stylists and clients.
- Streamlined office procedures, improving workflow efficiency across various tasks.
- Maintained accurate records of client interactions and transactions for effective follow-up.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
Education
Bishop McDevitt
Wyncote, PAAssociate of Arts - Cosmetology
Eastern Center of Arts And Technology
Willow Grove, PA06-2009
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Account management
- Customer relations
- Data entry
- Scheduling
Timeline
Salesperson
Monat, Market Partner
08.2024 - Current
Hairstylist
Salon Industry
09.2012 - Current
Office Assistant
Salon Industry
09.2012 - Current
Bishop McDevitt
Associate of Arts - Cosmetology
Eastern Center of Arts And Technology
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