Stacey Houseknecht
Jenkintown
Overview
26
26
years of professional experience
1
1
Certification
Work History
Agency Director
Neighborly Home Care
Ardmore
02.2023 - Current
- Ensured compliance with all relevant regulations, policies and procedures.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Identified opportunities for improvement in operational performance metrics.
- Collaborated with senior leadership to set long-term objectives for the company.
- Assessed employee performance against established benchmarks or targets.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Developed policies and procedures to ensure compliance with corporate standards.
- Negotiated agreements with external partners such as contractors or consultants.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Represented the organization at industry events, conferences, and public meetings.
- Monitored industry trends to identify opportunities for expansion and innovation.
Licensed Nursing Home Administrator
Saunders House
Wynewood
07.2013 - 01.2023
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Assisted in developing marketing materials such as brochures and flyers that promoted the facility's services.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Reviewed incident reports involving patients and residents regularly for accuracy and completeness before submitting them for further investigation.
- Facilitated communication between residents and families and staff by organizing events such as family dinners or holiday celebrations.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- Analyzed data from various sources such as billing information, census reports to identify areas requiring improvement or cost savings opportunities.
- Participated in regular meetings with department heads to discuss census information, admissions, and discharges for residents.
- Maintained strict adherence to governing requirements for submitted documents.
Director of Therapeutic Recreation
New Courtland
Philadelphia
11.1999 - 08.2013
- Conducted assessments of participant's needs to identify areas in which therapeutic recreation could be beneficial.
- Organized special events such as field trips, holiday parties, and group outings.
- Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
- Encouraged participation in a variety of leisure activities designed to meet each participant's individual needs and interests.
- Prepared reports summarizing the results from assessments conducted throughout the program period.
- Created evaluation tools used to measure effectiveness of therapeutic recreation programs offered.
- Assisted with the development of volunteer programs within the organization.
- Maintained records of participant attendance at various recreational activities and events.
- Collaborated with other professionals to develop individualized treatment plans for participants.
Education
Nursing Home Administrator 120 Hour Course -
Philadelphia College of Osteopathic Medicine
Philadelphia08-2015
Bachelor of Science - Therapeutic Recreation
York College of Pennsylvania
York, PA05-1985
Skills
- Regulatory compliance
- Strategic planning
- Operational management
- Data analysis
- Policy development
- Marketing strategy
Certification
- Certified Therapeutic Recreation Specialist
- Certified Dementia Partitioner
- Licensed Nursing Home Administrator
Accomplishments
- New Courtland Star of Excellence awardee - 2005
Timeline
Agency Director
Neighborly Home Care
02.2023 - Current
Licensed Nursing Home Administrator
Saunders House
07.2013 - 01.2023
Director of Therapeutic Recreation
New Courtland
11.1999 - 08.2013
Nursing Home Administrator 120 Hour Course -
Philadelphia College of Osteopathic Medicine
Bachelor of Science - Therapeutic Recreation
York College of Pennsylvania
Similar Profiles
Natasha MoralesNatasha Morales
Elderly Caregiver at Neighborly Home CareElderly Caregiver at Neighborly Home Care
Celeste Cummings-LaGraveCeleste Cummings-LaGrave
Caregiver at Neighborly Home CareCaregiver at Neighborly Home Care
Jennifer MachemerJennifer Machemer
Care Giver at Neighborly Home CareCare Giver at Neighborly Home Care
Francis LenoxFrancis Lenox
Car Wash Attendant at Clean Machine Car WashCar Wash Attendant at Clean Machine Car Wash
Mackenzie FarrMackenzie Farr
Camp Educator at Right at SchoolCamp Educator at Right at School