Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Stacey Houseknecht

Jenkintown

Overview

26
26
years of professional experience
1
1
Certification

Work History

Agency Director

Neighborly Home Care
Ardmore
02.2023 - Current
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Identified opportunities for improvement in operational performance metrics.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Assessed employee performance against established benchmarks or targets.
  • Developed and implemented strategic plans to ensure organizational goals were met.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Developed and executed marketing strategies to increase brand awareness and market share.
  • Represented the organization at industry events, conferences, and public meetings.
  • Monitored industry trends to identify opportunities for expansion and innovation.

Licensed Nursing Home Administrator

Saunders House
Wynewood
07.2013 - 01.2023
  • Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
  • Assisted in developing marketing materials such as brochures and flyers that promoted the facility's services.
  • Developed and implemented policies and procedures to ensure compliance with state regulations.
  • Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
  • Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
  • Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
  • Fostered strong relationships between staff members through training sessions or team building exercises.
  • Collaborated with medical directors on matters related to resident care standards and clinical practices.
  • Reviewed incident reports involving patients and residents regularly for accuracy and completeness before submitting them for further investigation.
  • Facilitated communication between residents and families and staff by organizing events such as family dinners or holiday celebrations.
  • Responded promptly to inquiries from families regarding their loved ones' status or care plan.
  • Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
  • Analyzed data from various sources such as billing information, census reports to identify areas requiring improvement or cost savings opportunities.
  • Participated in regular meetings with department heads to discuss census information, admissions, and discharges for residents.
  • Maintained strict adherence to governing requirements for submitted documents.

Director of Therapeutic Recreation

New Courtland
Philadelphia
11.1999 - 08.2013
  • Conducted assessments of participant's needs to identify areas in which therapeutic recreation could be beneficial.
  • Organized special events such as field trips, holiday parties, and group outings.
  • Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
  • Encouraged participation in a variety of leisure activities designed to meet each participant's individual needs and interests.
  • Prepared reports summarizing the results from assessments conducted throughout the program period.
  • Created evaluation tools used to measure effectiveness of therapeutic recreation programs offered.
  • Assisted with the development of volunteer programs within the organization.
  • Maintained records of participant attendance at various recreational activities and events.
  • Collaborated with other professionals to develop individualized treatment plans for participants.

Education

Nursing Home Administrator 120 Hour Course -

Philadelphia College of Osteopathic Medicine
Philadelphia
08-2015

Bachelor of Science - Therapeutic Recreation

York College of Pennsylvania
York, PA
05-1985

Skills

  • Regulatory compliance
  • Strategic planning
  • Operational management
  • Data analysis
  • Policy development
  • Marketing strategy

Certification

  • Certified Therapeutic Recreation Specialist
  • Certified Dementia Partitioner
  • Licensed Nursing Home Administrator

Accomplishments

  • New Courtland Star of Excellence awardee - 2005

Timeline

Agency Director

Neighborly Home Care
02.2023 - Current

Licensed Nursing Home Administrator

Saunders House
07.2013 - 01.2023

Director of Therapeutic Recreation

New Courtland
11.1999 - 08.2013

Nursing Home Administrator 120 Hour Course -

Philadelphia College of Osteopathic Medicine

Bachelor of Science - Therapeutic Recreation

York College of Pennsylvania

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Stacey Houseknecht