Stacey Houseknecht
Jenkintown
Overview
26
26
years of professional experience
1
1
Certification
Work History
Agency Director
Neighborly Home Care
Ardmore
02.2023 - Current
- Ensured compliance with all relevant regulations, policies and procedures.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Identified opportunities for improvement in operational performance metrics.
- Collaborated with senior leadership to set long-term objectives for the company.
- Assessed employee performance against established benchmarks or targets.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Developed policies and procedures to ensure compliance with corporate standards.
- Negotiated agreements with external partners such as contractors or consultants.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Represented the organization at industry events, conferences, and public meetings.
- Monitored industry trends to identify opportunities for expansion and innovation.
Licensed Nursing Home Administrator
Saunders House
Wynewood
07.2013 - 01.2023
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Assisted in developing marketing materials such as brochures and flyers that promoted the facility's services.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Reviewed incident reports involving patients and residents regularly for accuracy and completeness before submitting them for further investigation.
- Facilitated communication between residents and families and staff by organizing events such as family dinners or holiday celebrations.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- Analyzed data from various sources such as billing information, census reports to identify areas requiring improvement or cost savings opportunities.
- Participated in regular meetings with department heads to discuss census information, admissions, and discharges for residents.
- Maintained strict adherence to governing requirements for submitted documents.
Director of Therapeutic Recreation
New Courtland
Philadelphia
11.1999 - 08.2013
- Conducted assessments of participant's needs to identify areas in which therapeutic recreation could be beneficial.
- Organized special events such as field trips, holiday parties, and group outings.
- Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
- Encouraged participation in a variety of leisure activities designed to meet each participant's individual needs and interests.
- Prepared reports summarizing the results from assessments conducted throughout the program period.
- Created evaluation tools used to measure effectiveness of therapeutic recreation programs offered.
- Assisted with the development of volunteer programs within the organization.
- Maintained records of participant attendance at various recreational activities and events.
- Collaborated with other professionals to develop individualized treatment plans for participants.
Education
Nursing Home Administrator 120 Hour Course -
Philadelphia College of Osteopathic Medicine
Philadelphia08-2015
Bachelor of Science - Therapeutic Recreation
York College of Pennsylvania
York, PA05-1985
Skills
- Regulatory compliance
- Strategic planning
- Operational management
- Data analysis
- Policy development
- Marketing strategy
Certification
- Certified Therapeutic Recreation Specialist
- Certified Dementia Partitioner
- Licensed Nursing Home Administrator
Accomplishments
- New Courtland Star of Excellence awardee - 2005
Timeline
Agency Director
Neighborly Home Care
02.2023 - Current
Licensed Nursing Home Administrator
Saunders House
07.2013 - 01.2023
Director of Therapeutic Recreation
New Courtland
11.1999 - 08.2013
Nursing Home Administrator 120 Hour Course -
Philadelphia College of Osteopathic Medicine
Bachelor of Science - Therapeutic Recreation
York College of Pennsylvania