Stacey M Noll
Dallastown
Summary
Proven Server Trainer and compassionate Caregiver, adept in relationship building and team collaboration, significantly enhanced team efficiency and customer satisfaction at Cracker Barrel Old Country Store/Restaurant. Skilled in multitasking and problem-solving, ensuring high-quality service and support. Demonstrates strong ethics and time management, fostering loyalty and improving quality of life for clients.
Overview
27
27
years of professional experience
Work History
Caregiver
Caregiver for a Family Member
02.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
Server Trainer
Cracker Barrell Old Country Store/Restaurant
03.2008 - 02.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Server Trainer
Perkins Restaurant and Bakery
11.1997 - 03.2008
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Associate of Arts - Business Management
Yorktowne Business Institute
York, PASkills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Strong ethics
- Relationship building
- Team collaboration
Timeline
Caregiver
Caregiver for a Family Member
02.2023 - Current
Server Trainer
Cracker Barrell Old Country Store/Restaurant
03.2008 - 02.2023
Server Trainer
Perkins Restaurant and Bakery
11.1997 - 03.2008
Associate of Arts - Business Management
Yorktowne Business Institute
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