Stacey Snatchko

Head Cashier Supervisor

Lowes Home Improvment

11.2022 - Current

Assisted in daily cash register operations, ensuring accurate transactions and customer satisfaction.
Monitored cash flow and reconciled cash drawers at the beginning and end of shifts.
Trained new cashiers on operating procedures and customer service expectations.
Collaborated with management to streamline checkout processes for improved efficiency.
Addressed customer inquiries and resolved issues effectively to enhance overall experience.
Maintained cleanliness and organization of the cashier area to promote operational efficiency.
Supported inventory management by accurately processing returns and exchanges at the register.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
Improved communication between cashiers and other store departments to provide seamless customer experiences.
Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Assisted in inventory management tasks such as stocking shelves, conducting counts, or placing orders when necessary.
Developed strong relationships with customers through attentive service, fostering loyalty and repeat business.
Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
Collaborated with store management to implement promotional strategies that boosted sales.
Mentored new hires by demonstrating best practices in customer service and cashiering techniques.
Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
Optimized shift schedules to ensure adequate staffing levels during busy periods while minimizing labor costs.
Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Managed a team of cashiers, ensuring proper scheduling, breaks, and coverage during peak hours.
Resolved customer complaints quickly to maintain customer satisfaction.
Built positive relationships with customers to increase repeat business.
Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Quickly and accurately counted drawers at start and end of each shift.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Marked-down clearance items and relocated merchandise to proper store areas.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Summary

Overview

Work History

Head Cashier Supervisor

Education

Certificate Of Technical Studies - Medical Assistance

Skills

Timeline

Head Cashier Supervisor

Certificate Of Technical Studies - Medical Assistance

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