Stacy Baker
Franklin
Summary
Dynamic professional with extensive experience at Sugarcreek Boro, excelling in invoice processing and accounts receivable. Proven ability to enhance revenue through effective problem-solving and meticulous attention to detail. Adept at fostering customer satisfaction while managing administrative tasks and supporting team development in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Billing Clerk
Sugarcreek Boro
Franklin
02.2022 - Current
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared daily bank deposits for multiple accounts.
New Beginnings Home Visitor
Community Services of Venango County
Franklin
10.2018 - 06.2022
- Monitored client progress and updated case files accordingly.
- Supported parents in making key educational plans and decisions for children.
- Developed and implemented Individual Service Plans for each family based on assessment of needs.
Office Clerk
Oil Valley Internal Medicine
Oil City
01.2018 - 10.2018
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Copied and faxed important information for patient and client records.
- Ordered laboratory tests, such as blood work, x-rays, and ultrasounds.
Front End Manager
Kmarks
Franklin
09.2012 - 01.2018
- Reviewed employee performance and determined areas in need of improvement.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Associate of Science -
Clarion University of Pennsylvania
Clarion, PASkills
- Invoice processing
- Accounts receivable
- Financial reporting
- Data entry
- Payment collection
- Customer service
- Attention to detail
- Administrative tasks
Timeline
Billing Clerk
Sugarcreek Boro
02.2022 - Current
New Beginnings Home Visitor
Community Services of Venango County
10.2018 - 06.2022
Office Clerk
Oil Valley Internal Medicine
01.2018 - 10.2018
Front End Manager
Kmarks
09.2012 - 01.2018
Associate of Science -
Clarion University of Pennsylvania
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