Stacy Demchak
Langhorne
Summary
Dedicated Pharmacy Technician with over 10 years of experience in medication dispensing and inventory management. Expertise in pharmacy software and efficient insurance claim processing ensures timely medication availability and customer satisfaction.
Overview
32
32
years of professional experience
Work History
Pharmacy Technician
Burns Pharmacy
Morrisville
11.2024 - Current
- Processed and filled prescriptions accurately for customer satisfaction.
- Assisted pharmacists in managing inventory and ordering supplies.
- Provided exceptional customer service to patients and healthcare providers.
- Handled cash register transactions and processed insurance claims efficiently.
- Maintained cleanliness and organization of pharmacy workstations.
- Managed prescription refills and ensured timely medication availability.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Replenished medication supplies on shelves.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Debt Collector
Comserv Solutions
Dickson City
01.2024 - 02.2024
- Managed customer accounts to facilitate timely debt repayments.
- Negotiated payment arrangements that met both client and company needs.
- Maintained accurate records of all collection activities and client communications.
- Conducted skip tracing to locate debtors who had changed address or employment status without notifying creditors.
- Attended meetings with internal staff members to discuss best practices for collections processes.
Debt Collector
Commonwealth Financial Systems Inc.
Dickson City
11.2020 - 01.2024
- Managed customer accounts to facilitate timely debt repayments.
- Communicated effectively with clients regarding outstanding balances and payment plans.
- Collaborated with team members to share best practices in debt recovery processes.
- Applied analytical skills to prioritize accounts based on collectability.
Pharmacy Technician
Rite-Aid Pharmacy
Hamilton
01.2016 - 09.2020
- Processed and filled prescriptions accurately, ensuring customer satisfaction through attention to detail.
- Created and updated customer profiles in pharmacy system, including demographics, allergies, and new medications to maintain accurate records.
- Received payments from customers and processed credit card transactions.
- Prepared prescription transfers to other pharmacies.
- Provided customer service by addressing patient questions and concerns with empathy, enhancing overall patient experience.
Patient Care Technician
Always Best Care
Langhorne
06.2013 - 12.2016
- Delivered compassionate patient care while adhering to safety protocols to enhance patient comfort and well-being.
- Supported patients with daily living activities, ensuring personal hygiene and mobility to promote independence and dignity.
- Ensured cleanliness and safety of patient and staff environments, contributing to overall health and well-being.
- Documented patient information accurately in electronic health records system.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed patient transfers from bed to wheelchair or stretcher.
Home Health Aide
Family Care
Catawissa
02.2011 - 05.2012
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and instructions.
- Provided companionship and emotional support to enhance client well-being.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
Administrative Assistant
RSI
Hamilton
03.2005 - 10.2011
- Managed scheduling and calendar appointments for executives and staff.
- Organized and maintained office files and records for easy access.
- Prepared meeting materials and took minutes during important discussions.
- Handled incoming communications, including phone calls and emails, promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Pharmacy Technician
CVS Pharmacy
Hamilton
02.2003 - 03.2005
- Processed and filled prescriptions accurately for customer satisfaction.
- Maintained cleanliness and organization of pharmacy workstations.
- Provided exceptional customer service to patients and healthcare providers.
- Handled cash register transactions and processed insurance claims efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Pharmacy Technician
Drug Emporium
Trenton
05.1994 - 12.2002
- Processed and filled prescriptions accurately for customer satisfaction.
- Provided exceptional customer service to patients and healthcare providers.
- Handled cash register transactions and processed insurance claims efficiently.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Restocked shelves with new supplies of medications.
Education
GED -
Bucks County Community College
Newtown, PA05-2016
Skills
- Prescription filling
- Inventory management
- Pharmacy software
- Insurance claim processing
- Medication dispensing
- Customer relationship management
Timeline
Pharmacy Technician
Burns Pharmacy
11.2024 - Current
Debt Collector
Comserv Solutions
01.2024 - 02.2024
Debt Collector
Commonwealth Financial Systems Inc.
11.2020 - 01.2024
Pharmacy Technician
Rite-Aid Pharmacy
01.2016 - 09.2020
Patient Care Technician
Always Best Care
06.2013 - 12.2016
Home Health Aide
Family Care
02.2011 - 05.2012
Administrative Assistant
RSI
03.2005 - 10.2011
Pharmacy Technician
CVS Pharmacy
02.2003 - 03.2005
Pharmacy Technician
Drug Emporium
05.1994 - 12.2002
GED -
Bucks County Community College