Stanton Walls
Windber
Summary
Reliable and upbeat Employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
24
24
years of professional experience
Work History
Car Salesman
Burnworth Auto
01.2018 - 03.2025
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Operated tow truck when needed
- Simple mechanics
- Operated Plow truck for snow removal
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays
- Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
- Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Organized test drives for interested clients, ensuring a positive experience that showcased vehicle performance.
Gas Meter Reader
Heath Consultants
01.2015 - 01.2018
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
Manager
Service Masters
01.2012 - 01.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Security Police Officer
St Frances University
01.2006 - 01.2012
- Delivered ongoing training sessions to fellow officers on current best practices in security procedures and tactics.
- Enhanced overall security by conducting thorough facility patrols and monitoring surveillance systems.
- Contributed to improved workplace morale by actively participating in team-building exercises and professional development opportunities for colleagues.
- Collaborated with local law enforcement agencies, sharing critical information to prevent criminal activities.
- Prevented unauthorized access to sensitive areas by enforcing strict adherence to company policies and procedures.
- Assisted in the development of comprehensive security plans, addressing potential vulnerabilities and risks.
Police Officer
Paint Township Police Department
01.2001 - 01.2006
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Education
Associate of Arts - Police Training
Police Academy
Johnstown, PA10-1993
High School Diploma -
Johnstown VoTech
Johnstown, PA06-1983
Skills
- Customer service
- Friendly and enthusiastic
- Negotiations strength
- Competitive
- Goal oriented
- Relationship building
- Strong negotiation
- Documentation and reporting
- Sales promotions
Timeline
Car Salesman
Burnworth Auto
01.2018 - 03.2025
Gas Meter Reader
Heath Consultants
01.2015 - 01.2018
Manager
Service Masters
01.2012 - 01.2015
Security Police Officer
St Frances University
01.2006 - 01.2012
Police Officer
Paint Township Police Department
01.2001 - 01.2006
Associate of Arts - Police Training
Police Academy
High School Diploma -
Johnstown VoTech
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